Enjoy a career, packaged with care, whilst helping protect food, people and the planet

We are a key global provider of sustainable packaging solutions. We’re on a mission to make all packaging recyclable, reusable, or compostable. Every day, we ensure the hygiene and safety of food and drink for people around the world. We are Huhtamaki.

You could be part of our vision. Because it’s our talented people that make it happen. Our people on the shop floor producing innovative, sustainable products. Our people in our offices delivering excellence for our customers every day. It’s every one of us working together.

We offer a place where you can feel protected, be supported, and make an impact so we can all focus on the future together.

Roles and Responsibilities:

Order Management:
- Accurately create and process Sales Orders in the ERP system, ensuring alignment with customer agreements and internal policies.
- Monitor order progress to guarantee OTIF delivery, proactively addressing potential delays or issues.

Customer and Plant Support:




- Serve as the primary point of contact for customer inquiries, providing timely and effective resolutions.
- Collaborate with plant operations to resolve production related queries, ensuring customer satisfaction.

Sales and Account Management Support:
- Assist Sales and Account Managers by preparing quotations, processing orders, and managing customer specifications.
- Provide administrative support, including scheduling meetings and maintaining customer records.

Data Maintenance and Analysis:
- Maintain accurate customer and order data within the ERP system.
- Analyze sales data to identify trends, prepare reports, and support strategic planning.

Customer Relationship Management:
- Build and sustain strong relationships with customers, understanding their needs and ensuring exceptional service.
- Communicate effectively with customers regarding product availability, delivery schedules, and any issues.

Key Deliverables:
- Tim

📌 Specialist, Customer Service and Sales Support (Thane)
🏢 Huhtamaki
📍 Thane