Job Description:

Job Purpose
The Cluster Manager – UCO Sourcing is responsible for driving UCO sourcing performance within an assigned geography. The role involves managing a team of Territory Leads and Field Collection Executives, identifying expansion opportunities, onboarding FBOs, and maintaining strong relationships with key accounts. The Cluster Manager ensures seamless field operations and builds a high-performing, energetic team.

Key Responsibilities
- Team Leadership & Performance Management
- Lead, mentor, and manage a team of Territory Leads and Field Executives within the assigned cluster.
- Drive target achievement for UCO sourcing and ensure daily, weekly, and monthly performance reviews.
- Provide on-the-job training to Territory Leads to improve selling skills, relationship management, and field execution.
- Build an energetic, motivated, and disciplined field operations team with strong cultural alignment.UCO Sourcing & Field Operations
- Ensure smooth, consistent, and timely UCO collection operations across the cluster.




- Standardize field processes and ensure adherence to operational SOPs (FBO onboarding, collection flow, documentation, and safety).
- Monitor route planning, vehicle utilization, and daily FCO field movement to maximize collection efficiency.
- Resolve operational escalations swiftly and ensure uninterrupted service to FBO partners.Business Development & Expansion
- Identify new markets, micro-markets, and expansion opportunities within the cluster to grow sourcing volume.
- Onboard new Food Business Operators (FBOs) by driving outreach, visits, and local campaigns.
- Maintain robust relationships with major accounts, chains, and key HORECA partners to ensure retention and volume growth.
- Work closely with Regional Heads to develop and execute cluster-level growth plans. Customer Relationship & Account Management
- Ensure high-quality engagement with FBOs, addressing grievances and improving service levels.
- Build long-term rel

📌 Cluster Manager (Thane)
🏢 DC Consultants
📍 Thane