Reporting to: Head Operation

Day to day Operations Responsibilities:

- Planning and delivery of all facility and administration support at each site on a day to day basis.
- Review work of subordinate followed by required correction / improvement and guidance to be provided to team at all sites.
- Ensure discipline and behavior maintained among all team members and any deviation is reported to superior followed by required action.
- Ensure overall upkeep of the site to set standard of operation for maintenance, cleanliness and any other services by IFS.
- Plan and carry out periodic audit in all sites and submit report to client and IFS Management. Ensure follow up and closer of all open points as agreed by Client & IFS.
- Co- ordinate with vendors for service obligation as per AMC & incase breakdown of system.
- Ensure all required documentation and log maintained.
- Send monthly material requisition of site to procurement by 20th of the month and ensure timely delivery on site.
- Ensure all Health & Safety guideline / requirement are followed by team members/ vendors at all site.
- Ensure Daily, Weekly & monthly reports for all clients as per the IFS standard format.
- Ensure all required trainings (Class room & OTJ) onsite are given to all team members respectively.





KRA – Key Responsibilities Area

- Ensuring clients are happy and satisfied with IFS services and response.
- Any issues raised by client are responded within 24 Hrs. and resolved in agreed time.
- Ensuring business profitability and control cost in every scope.
- Ensure close coordination with co team members and other departments.
- Ensuring timely collections and submission of attendance sheets and client bills with correct data.
- Ensure consistent follow up on pending payments.
- Lead as role model & Guide the team members and subordinate as and when required.
- All audits are carried out in defined manner.
- Ensure monthly MIS Reports are submitted accordingly.
- Training of team members.
- Ensuring all compliances are aligned with company policy.
- Ensure IFS policy & process is followed in all aspects of operations and business.
- Assist and guide in building current business.

Core Competencies

- Service Excellence Oriented
- Team Player
- Result Oriented

Leadership / Behavioral Competencies

- Planning / Organizing
- Initiative & Problem Solving

Location: Delhi NCR

Mail your resume at [email protected]

📌 Operations Manager (India)
🏢 RD Facility and Outsourcing
📍 India