Job Information

Date Opened

07/16/2025

Job Type

Full time

Industry

FMCG/Foods/Beverage

Work Experience

4-5 years

City

Thane

State/Province

Maharashtra

Country

India

Zip/Postal Code

400601

About Us

Plum is one of India’s science-first, vegan, premium beauty brand with a strong portfolio of skincare and haircare products. By smartly combining research-backed actives with the chemistry of botanical ingredients, Plum creates formulas that truly resonate. At the heart of everything, Plum has a simple message: 'We have chemistry - with each other, with our product & especially with our customer.’

The brand is driven by a strong leadership and investor team, focused on building value for people, the planet, and profit-sharing participants.

Purpose – Why does it Exist?

This role involves managing the relationship with the platform, driving marketing initiatives, analyzing data, and ensuring a seamless customer experience. The ideal candidate will possess a strong understanding of e-commerce, excellent communication skills, and a proven track record of consistently achieving sales targets.

Key Performance Indicators

- Sales - GMV, NC

- Market Share Optimization

- Strategic value seen in us by the channel partner

- Account Relationships

Key Responsibilities

- Serve as the primary point of contact for the respective channel, building and maintaining robust relationships.

- Negotiate and manage agreements,



ensuring favorable terms and maximizing profitability.

- Plan and optimize budget allocation

- Collaborate with the platform to optimize product listings, promotions, and overall performance

- Responsible for generating maximum revenue from accounts handled

- Analyze sales data, identify trends, and make recommendations to improve performance.

- Collaborate with internal teams (e.g., supply chain, marketing) to ensure smooth order fulfillment and inventory management

- Monitor product availability, resolve any operational issues, and ensure a positive customer experience

- Planning and presenting reports on account progress, goals and initiatives with larger teams

- Track and analyse key performance indicators (KPIs) such as sales, revenue, and customer feedback

- Ensuring brand positioning across the accounts

Experience & Qualifications

- Graduate with 5 years of experience as a key account manager in a D2C start-up

- Able to multitask, prioritise and manage time efficiently

- Able to analyse data and sales statistics and translate results into better solutions

- Strong communication, negotiation, and relationship-building skills.

- Proficiency in Microsoft Excel and experience with e-commerce analytics tools.

- Ability to work independently, prioritise tasks, and manage multiple projects simultaneously

Location: Thane, Mumbai

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