Role Summary

We are looking for a mid-level QA Engineer
who can independently validate customer-facing SaaS integrations, investigate
defects, review requirements, refine acceptance criteria and support
production-release quality. The role is primarily focused on manual testing,
with mandatory API and technical troubleshooting capability. The selected
candidate will also guide junior QA team members and contribute to process and
quality improvements.

Key Responsibilities

· Plan and execute functional,
regression, integration, API, database and exploratory testing for SaaS
applications.

· Understand end-to-end workflows
involving orders, inventory, fulfilment, tracking, webhooks, schedulers and
third-party APIs.

· Review product requirements,
user stories and development tasks before implementation begins.

· Refine acceptance criteria,
identify missing business scenarios and highlight ambiguities, dependencies and
risks.

· Create detailed test cases,
test data, traceability checklists and release-validation plans.

· Perform API testing using Postman
or equivalent tools, including request validation, authentication, headers,
payloads, response codes and negative scenarios.

· Inspect application logs, JSON
payloads, webhook data and database records to support defect analysis.

· Write basic to intermediate SQL
queries for backend validation and data investigation.

· Classify issues as product
defects, configuration problems, data issues, third-party failures or expected
behaviour.

· Reproduce customer-reported
production issues and provide clear evidence to engineering teams.

· Participate in production issue
analysis, hotfix validation, release sign-off and post-release checks.

· Create high-quality defects
with steps to reproduce, actual results, expected results, impact, evidence,




environment and severity.

· Guide junior QA engineers on
test design, defect quality, regression scope and release readiness.

· Work closely with developers,
product analysts, business analysts, support and operations teams.

· Contribute to QA standards,
reusable test suites, release checklists and defect-prevention practices.

· Use Playwright knowledge, where
applicable, to understand or contribute to basic automation coverage.

· Experience testing
integrations, e-commerce, ERP, order management or fulfilment workflows.

· Exposure to Amazon, Shopify,
TikTok Shop, NetSuite, WooCommerce or similar platforms.

· Knowledge of Playwright for web
automation.

· Basic understanding of Java
applications, Spring Boot logs, schedulers, queues and webhooks.

· Experience with Jira, Zoho
Projects or another issue-tracking tool.

· Experience in a product-based
SaaS company or fast-growing technology environment.

· Basic understanding of CI/CD
and release pipelines.

Key Competencies

· Structured analytical thinking

· Attention to detail

· Customer-impact awareness

· Ownership and accountability

· Technical curiosity

· Transparent defect communication

· Risk-based testing

· Ability to challenge incomplete
requirements

· Mentoring and collaboration

· Comfort working in a
fast-moving SaaS environment

Success Measures

· Defect leakage into production.





· Quality and completeness of
test scenarios and acceptance criteria.

· Accuracy of defect classification
and reproducibility.

· Regression effectiveness and
release-readiness quality.

· Turnaround time for production
issue reproduction and validation.

· Reduction in recurring defects
and missed edge cases.

· Quality of guidance provided to
junior QA team members.

· Contribution to QA process
standardisation and reusable coverage.

Education and Work Requirements

· B.Tech, B.E., BCA, MCA, M.Sc.
IT or an equivalent technical qualification.

· Full-time, work-from-office
role in Sector 62, Noida.

· Availability to participate in
planned releases and urgent production validation when required.

Requirements

Required Experience and Skills

· 3–5 years of relevant software
testing experience.

· Strong hands-on experience in
manual testing of web-based or SaaS applications.

· Mandatory experience with REST
API testing using Postman or equivalent tools.

· Ability to inspect logs and
understand JSON requests, responses, errors and integration flows.

· Working knowledge of SQL for
data validation and defect investigation.

· Experience creating test
scenarios, test cases, regression suites and release checklists.

· Experience reviewing
requirements and refining acceptance criteria.

· Good understanding of defect
lifecycle, severity, priority and root-cause evidence.

· Experience participating in
production issue analysis and release validation.

· Ability to independently manage
assigned testing from requirement review to release sign-off.

· Good written and verbal
communication skills.

· Ability to mentor or guide
junior QA team members.

Benefits

Mon to Fri

📌 QA Engineer Saas Integrations (Noida)
🏢 Important Group
📍 Noida