Customer Support Associate – International Chat billing
Location: DLF 2, Rajarhat, Kolkata
Industry: International BPO / Telecommunications
Job Type: Full-Time | Work From Office
Salary: Up to ₹4.8 LPA + Incentives
Job Overview:
Join a leading multinational telecommunications company and build your career in international customer support and chat sales. We're looking for dynamic professionals who can engage customers through live chat, provide excellent service, and drive upselling opportunities.
Key Responsibilities:
• Handle international customer queries via live chat
• Billing process products/services to customers
• Deliver exceptional customer experience and issue resolution
• Meet sales and quality targets
• Collaborate with internal teams to ensure customer satisfaction
Requirements
Minimum 1 year of International BPO Chat billing experience
Excellent written and spoken English
Undergraduate/Graduate/Postgraduate candidates can apply
Only female candidates can apply. Comfortable with rotational 24/7 shiftsMust be based in Kolkata and willing to work from the office