Job Summary

We are seeking a Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service, handling inquiries, and resolving issues to ensure customer satisfaction.
We will contact you by mail within 1-2 hours, are you ready to respond?

Responsibilities

- Answer incoming customer inquiries via phone, email, or in-person
- Provide information about products and services
- Process orders, returns, and exchanges
- Assist customers with product-related questions and issues
- Maintain customer records by updating account information
- Handle cash transactions and operate the cash register
- Resolve customer complaints promptly and professionally

Qualifications

- Excellent phone etiquette and communication skills
- Robust sales and customer support abilities
- Proficient in data entry and able to analyze customer needs
- Ability to handle cash transactions accurately
- Multilingual skills are a plus
- Previous experience in an office or customer service role is preferred

Benefits:

- Flexible schedule
- Paid time off
- Work from home

Shift:

- Rotating shift

Work Location: In person

📌 Customer Service Representative (India)
🏢 FINELOGIC IT SOLUTIONS
📍 India