Location: Andheri, Mumbai
Reporting To: CRM Manager

Overview:

VITS Kamats Group is seeking a dynamic and customer-focused Executive to manage membership sales, customer engagement, and relationship management. The role involves driving membership conversions, handling guest interactions, and ensuring a seamless post-sales experience and maintain the reports and Data management .

Core Responsibilities:

- Drive membership sales and achieve conversion targets
- Generate leads and follow up with potential customers
- Build and maintain robust relationships with members
- Ensure high levels of customer satisfaction and engagement

Job Responsibilities:

- Handle guest calls and respond to membership-related queries
- Promote and sell VITS membership programs
- Maintain accurate records and reports of membership data
- Coordinate with internal teams for membership benefits and services




- Manage post-sales relationship with members and ensure retention
- Assist in planning and execution of membership-related initiatives
- Work closely with other departments for smooth operations

Skills Required:

- Strong communication and interpersonal skills
- Sales and conversion-focused approach
- Customer handling and relationship management skills
- Good organizational and reporting abilities
- Ability to work in a target-driven environment

Requirements:

- 1–2 years of experience in sales (hotel / credit card / membership sales preferred)
- Male or Female candidates can apply
- Language Proficiency: Fluent in English and Hindi preferred
- HSC Minimum

Compensation:

- Incentive-driven role with performance-based earnings

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