Chi Networks, headquartered in Chicago, is an innovative Managed Service Provider with global operations supported by data centers across three time zones. We specialize in delivering a comprehensive suite of cloud services, including Infrastructure Software as a Service (SaaS) and Virtual Desktop Infrastructure (VDI) solutions. Our teams support global clients with a robust focus on operational discipline, security, and reliability.
Chi Networks is looking to hire an L2 Linux Engineer with hands-on experience in Linux administration and Zabbix monitoring. This role requires strong troubleshooting skills and experience supporting production environments in a 24×7 managed services setup.
Key Responsibilities
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Provide L2-level support for Linux-based systems (production and non-production)
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Monitor system health and performance using Zabbix
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Investigate alerts, incidents, and performance issues and take corrective actions
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Handle escalations from L1 support teams and ensure SLA adherence
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Perform routine system administration tasks (user management, patching, services)
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Assist with server hardening, security updates, and capacity monitoring.
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Coordinate with network, storage, and application teams during incident resolution
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Maintain documentation, SOPs, and monitoring configurations
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Participate in rotational shifts supporting 24×7×365 operations
Requirements
Qualifications
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2–5 years of experience in Linux system administration (RHEL / CentOS / Ubuntu)
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Strong hands-on experience with Zabbix monitoring (configuration, alerts, dashboards)
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Good knowledge of:
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Linux OS internals, processes, and services
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Basic networking (TCP/IP, DNS, ports)
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Shell scripting (basic to intermediate)
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Experience working in a ticketing / ITIL-based support environment
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Exposure to virtualization or cloud platforms is a plus
Location & Additional Details
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Job Type: Full-time, On-site
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Location: New Delhi, India
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Shift: Rotational shifts (24×7 support environment)
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Experience Level: L2
Compensation: As per experience and company standards
📌 Linux Engineer (with Zabbix Experience) (India)
🏢 CHI NETWORKS
📍 India
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