Full job description

Job Title: Accounts Receivable & Collections Specialist

Role Summary

The Accounts Receivable & Collections Specialist is responsible for managing the end-to-end AR lifecycle, ensuring timely collections, maintaining accurate financial records, and supporting revenue optimization. The role requires strong analytical skills, experience with reporting and work queues, and the ability to collaborate with internal and external stakeholders to minimize outstanding receivables and improve cash flow.

Key Responsibilities

AR Lifecycle Management

· Manage the complete Accounts Receivable lifecycle from invoicing to cash application.

· Monitor aging reports and ensure timely follow-up on outstanding balances.

· Reconcile accounts and resolve billing discrepancies.

· Process adjustments, credits, and write-offs as per company policy.

· Ensure compliance with financial controls and internal audit standards.

Collections Management

· Execute proactive collection strategies to reduce Days Sales Outstanding (DSO).

· Contact customers regarding overdue payments via phone/email.

· Negotiate payment terms and establish payment plans when necessary.

· Escalate high-risk accounts appropriately.

· Maintain detailed collection notes and follow-up schedules.

Reporting & Work queue Management

· Manage AR work queues and prioritize accounts based on aging and risk.

· Generate daily, weekly, and monthly AR performance reports.

· Track KPIs such as DSO, aging buckets, collection rate, and bad debt.

· Analyse trends and identify improvement opportunities.

· Support management with dashboards and financial insights.





Financial Analytics & Reconciliation

· Perform account reconciliations and variance analysis.

· Support cash forecasting and revenue recognition processes.

· Analyze payment patterns and customer credit risk.

· Identify root causes of delayed payments and recommend corrective actions.

Cross-Functional Collaboration

· Coordinate with Sales, Billing, Customer Service, and Finance teams.

· Support audit requirements and documentation requests.

· Assist in process improvements and automation initiatives.

· Contribute to system enhancements and ERP updates.

Required Qualifications

· Bachelor’s degree in accounting, Finance, or related field (or equivalent experience).

· 3–5+ years of experience in Accounts Receivable and Collections.

· Solid understanding of AR lifecycle and financial processes.

· Experience working with ERP systems.

· Proficiency in Excel and financial reporting tools.

· Strong analytical and problem-solving skills.

Preferred Qualifications

· Experience with large ERP systems (SAP, Oracle, NetSuite, etc.).

· Knowledge of financial analytics and KPI tracking.

· Experience handling high-volume receivables.

· Understanding of credit management practices.

Key Competencies

· AR lifecycle expertise

· Collections strategy execution

· Financial reporting & analytics

· Work queue management

· Reconciliation & variance analysis

· Stakeholder communication

· Attention to detail

Job Types: Full-time, Permanent

Pay: ₹25,739.99 - ₹50,000.00 per month

Benefits:

- Health insurance
- Paid sick time
- Paid time off
- Provident Fund

Work Location: In person

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