The Dental Payment Posting Executive is responsible for accurately posting insurance and patient payments into the billing system, reconciling accounts, and ensuring all payments are applied correctly. This role supports revenue cycle management in dental practices.
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Key Responsibilities:
- Post insurance payments, patient payments, and adjustments in the system.
- Verify Explanation of Benefits (EOBs) and Electronic Remittance Advice (ERA).
- Identify and resolve payment discrepancies or denials.
- Reconcile daily deposits with posted payments.
- Work on underpayments, overpayments, and refunds.
- Maintain accuracy and meet daily productivity targets.
- Coordinate with AR (Accounts Receivable) team for unresolved claims.
- Ensure compliance with HIPAA and company policies.
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Required Skills:
- Knowledge of dental billing and coding (CDT codes preferred).
- Familiarity with EOB, ERA, and insurance payment processes.
- Basic understanding of US dental insurance plans.
- Good analytical and problem-solving skills.
- Attention to detail and accuracy.
- Basic computer knowledge (Excel, billing software).
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Qualifications:
- Any graduate (preferred).
- Experience in dental/medical billing or payment posting (6months-4 years).
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Work Setting:
- Work from office
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Performance Metrics:
- Posting accuracy rate
- Productivity (transactions per day)
- Error rate
- Turn around time