Job Description:

Salesforce Architect – Job Description

Role Overview

We are seeking an experienced and highly skilled Salesforce Architect to lead the design and delivery of enterprise-scale Salesforce solutions. The ideal candidate will possess deep expertise in Salesforce Core technologies, Financial Services Cloud (FSC), Data Cloud, Agentforce, solution architecture, and pre-sales engagements. This role requires a strong technical leader who can collaborate with business and technology stakeholders to define scalable, secure, and high-performing Salesforce solutions aligned with business objectives.

Must Have

- Over 8-10 years of experience in Salesforce implementation, with at least 4–5 years in a Solution Architect role.
- Strong expertise in Salesforce Core technologies including:
- - Sales Cloud
- Service Cloud
- Apex
- Visualforce
- Lightning Components / LWC

- Proven experience designing and delivering enterprise-scale Salesforce solutions.
- Hands-on experience defining end-to-end solution architecture for complex Salesforce implementations.
- Mandatory experience implementing Salesforce Financial Services Cloud (FSC) solutions.
- Strong understanding of Salesforce FSC data models, business processes, and industry best practices.
- Mandatory certifications:

- Salesforce Agentforce Certification
- Salesforce Data Cloud Certification

- Hands-on experience with Salesforce Data Cloud implementation and customer data strategy.
- Experience leveraging Agentforce capabilities to build AI-powered customer engagement and service experiences.
- Strong experience in custom Salesforce development using Apex, Visualforce, Lightning Web Components (LWC), and integrations.
- Ability to define and manage scalable, secure,



and maintainable solution architecture across the Salesforce ecosystem.
- Expertise in Salesforce integration patterns, REST/SOAP APIs, middleware, and third-party system connectivity.
- Proven ability to lead cross-functional technical teams and guide implementation delivery.
- Experience collaborating with business stakeholders, functional consultants, and technical teams to define optimal Salesforce solutions.
- Strong hands-on experience in:

- Solution definition
- Technical discovery workshops
- Architecture governance
- Estimation and proposal development
- Pre-sales and client solutioning

- Ability to present technical solutions and architecture recommendations to business and executive stakeholders.
- Strong understanding of Salesforce security models, sharing architecture, governance, and platform best practices.
- Experience implementing complex business solutions using declarative and programmatic Salesforce capabilities.
- Hands-on experience integrating Salesforce with enterprise systems using APIs and integration frameworks.
- Strong mentoring and leadership skills with experience guiding developers, technical leads, and junior architects.
- Excellent communication, stakeholder management, and problem-solving skills.

Good to Have

- Salesforce Certified Application Architect certification – preferred.
- Salesforce Certified Solution Architect certification – preferred.




- Experience working in Agile delivery environments.
- Exposure to AI/GenAI capabilities within the Salesforce ecosystem.
- Experience supporting RFPs, solution estimations, and client presentations during pre-sales engagements.
- Knowledge of enterprise architecture frameworks and governance methodologies.

Key Responsibilities

- Define and own Salesforce solution architecture across business and technology streams.
- Lead FSC, Data Cloud, and Agentforce solution implementations.
- Conduct architecture workshops, discovery sessions, and technical assessments.
- Drive solution design aligned with scalability, security, governance, and performance best practices.
- Partner with business stakeholders and delivery teams to translate business requirements into technical solutions.
- Provide architecture guidance during implementation and deployment phases.
- Support pre-sales activities including solutioning, estimations, architecture proposals, and client discussions.
- Review technical designs, code quality, and integration strategies.
- Mentor and guide Salesforce developers, technical leads, and architects.
- Ensure alignment with enterprise architecture standards and Salesforce best practices.

Preferred Qualifications

- Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field.
- Solid understanding of enterprise integration and CRM transformation programs.
- Experience working with global delivery teams and enterprise clients.
- Ability to manage multiple stakeholders and complex delivery programs effectively.

Location:

DGS India - Pune - Kharadi EON Free Zone

Brand:

Merkle

Time Type:

Full time

Contract Type:

Permanent

📌 Salesforce Solution Architect (India)
🏢 dentsu
📍 India