We are looking for a dedicated and customer-focused Customer Support Representative (CSR) to join our team. The candidate will be responsible for handling customer inquiries, preparing quotations, following up with customers, coordinating with the sales team, and ensuring excellent customer service.
Key Responsibilities
- Handle incoming and outgoing customer calls professionally.
- Respond to customer inquiries via phone, email, and WhatsApp.
- Prepare and send quotations to customers.
- Follow up on quotations and pending orders.
- Coordinate with the Sales, Accounts, and Dispatch teams.
- Maintain customer records and update MIS.
- Resolve customer complaints in a timely manner.
- Build and maintain good customer relationships.
Eligibility
- Graduate in any discipline.
- Valuable communication skills in Hindi and English.
- Basic knowledge of MS Office (Excel,
Word, Outlook).
- Experience in Customer Support, Telecalling, or Sales Support will be preferred.
- Freshers with good communication skills may also apply.
Skills Required
- Excellent communication skills.
- Customer handling and problem-solving ability.
- Good interpersonal skills.
- Ability to work in a team.
- Positive attitude and willingness to learn.
Salary
₹15,000 – ₹24,000 per month (Based on experience)
Working Hours
10:00 AM – 8:00 PM
Weekly Off
Sunday
Apply Now! Join Unitech Enterprises and build your career in Customer Support.
Pay: ₹15,000.00 - ₹24,000.00 per month
Benefits:
- Cell phone reimbursement
- Commuter assistance
Work Location: In person
📌 Customer Support Representative (CSR) (India)
🏢 UNITECH ENTERPRISES
📍 India
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