Senior Associate - Customer Operations (India)

Senior Associate - Customer Operations (India)

03 Aug
|
HDFC Life
|
India

03 Aug

HDFC Life

India

What are we looking for?

We are looking for a highly motivated and results-driven Sr. Associate to join our Operations team, specifically focusing on New Business. The ideal candidate will have a strong background in operational excellence, strategic planning, and process improvement. They will be responsible for driving growth, identifying new business opportunities, and developing effective solutions to enhance operational efficiency. The Sr. Associate will work closely with cross-functional teams to implement new business initiatives, ensuring seamless integration and optimal results. A robust analytical mindset, excellent communication skills, and a passion for innovation are essential for this role.

What does the job entail?

1. Manage new business operations, oversee policy issuance.

2. Maintain and analyze MIS reports, Utilize Excel for data analysis.

3. Handle Life Asia and Group Asia operations.

4. Conduct KYC verification, ensure accurate documentation

5. Identify and implement process improvements.

6. Develop and maintain relationships with stakeholders.

7. Ensure compliance with industry regulations.

8. Analyze and report on business performance,.

9.



Manage and prioritize multiple tasks and projects.

10. Collaborate with cross-functional teams.

11. Identify and mitigate risks.

12. Ensure data security and confidentiality.

13.Stay up-to-date with industry trends and best practices,

Work Experience

1 - 10 Years

Essential Qualification

Graduate

Preferred Skills

Strategic planning and execution of new business operations

Development and implementation of business strategies to drive growth

Leadership and management of cross-functional teams to achieve business objectives

Identification and assessment of new business opportunities

Building and maintaining relationships with key stakeholders

Analyzing market trends and competitor activity to inform business decisions

Developing and managing budgets and forecasts

Implementation of process improvements to increase efficiency and productivity

Collaboration with other departments to ensure seamless integration of new business initiatives

Data analysis and reporting to inform business decisions and measure performance

📌 Senior Associate - Customer Operations (India)
🏢 HDFC Life
📍 India

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