Key Accountabilities & Responsibilities:

- To attend service maintenance calls for all FANUC products viz. CNC, Robots and CNC machines [Robodrill - VMC, Robocut - Wire EDM & Roboshot - Plastic Injection Molding Machine].
- Provide technical support to customers; identifying and resolving customer challenges.
- Provide routine service support in respective zone accounts to execute agreed upon customer system assurance and continuous improvement plans.
- Develop strong relationships with the key stakeholders in the respective zone customers.
- Engage in problem solving by performing system analysis, interpreting data and providing recommendations to ensure customer operations are performing at optimal levels.
- Follow up with the customers for pending payments.(Accounts Receivables)
- Assist Sales team with market information on start-ups of new applications in both existing customers and in current accounts.
- There will be travel within assigned sales territory (local & overnight).

Profile Expectation:

- Diploma / BE/ B. Tech in Electrical/ Electronics/ Mechatronics/ Mechanical Engineeringwith 60% above throughout academics.
- 3+ years of experience in CNC maintenance is must.

📌 Service Engineer (India)
🏢 FANUC INDIA
📍 India