Needs Assessment: Evaluate clients' financial backgrounds, family situations, and goals to determine appropriate coverage.Product Education: Clarify complex policy terms, sub-limits, and exclusions in plain, easy-to-understand language.Policy Administration: Guide customers through the purchase process, including form completion, KYC verification, and medical requirements.Claims & Renewals: Assist clients with policy renewals and guide them through the claim settlement process during difficult times.Compliance: Adhere to local regulatory standards (such as IRDAI rules in India).