Operations Department | EdTech Platform | Full-Time
Department
Operations
Reports To
Operations Manager
Location
In office
Experience
3+ years in payments/payout processing or KYC verification
Role Overview
Handles financial onboarding and payouts for freelance instructors on our EdTech platform. This is an execution-focused role — verifying KYC, onboarding freelancers, and processing weekly payouts — and does not involve accounting, ledger reconciliation, or audit work.
Key Responsibilities
- Verify user KYC documents (PAN, Aadhaar, bank details) submitted by freelancers and instructors.
- Manage freelancer onboarding — collect KYC and bank details, and set up payee profiles.
- Process weekly payouts to freelancers/instructors based on approved hours or sessions.
- Handle payment disputes and payout queries, coordinating with freelancers until resolved.
- Flag any mismatched documents, incorrect bank details, or suspicious requests to the reporting manager.
Required Skills & Qualifications
- Graduate in any discipline (Commerce background preferred, not mandatory).
- 1–3 years of experience in payments, payouts, or KYC verification.
- Basic understanding of KYC documents and digital payment/payout methods (UPI, NEFT/IMPS).
- Comfortable working with Excel/Google Sheets for tracking payout data.
- Detail-oriented, organised, and good with follow-ups and coordination.
What We Offer
- A clearly-scoped, execution-focused role with a defined weekly workflow.
- Growth path into broader payments/operations roles as the platform scales.
- Competitive compensation and benefits.
Pay: ₹300,000.00 - ₹400,000.00 per year
Application Question(s):
- What's your current CTC?
- What's your Location?
- What's your Notice Period?
- What's your salary expectation?