- Oversee complete parking operations during shift.
- Ensure smooth vehicle entry, parking, and exit flow.
- Monitor parking capacity and manage space allocation effectively.
2. Team Management
- Allocate duties to parking executives and attendants.
- Monitor staff attendance, grooming, and discipline.
- Provide training and guidance to parking team.
3. Guest Service
- Handle guest escalations related to parking issues.
- Ensure guests are guided and assisted in a professional manner.
- Support VIP / special event parking arrangements.
4. Safety & Security
- Ensure compliance with safety and traffic rules inside parking area.
- Coordinate with security team for suspicious activities.
- Ensure emergency pathways and fire exits are not blocked.
5. Traffic & Peak Hour Management
- Plan manpower deployment during peak show timings.
- Ensure quick vehicle movement to avoid congestion.
- Coordinate with operations team during high footfall shows or events.
6. Parking Area Maintenance
- Ensure parking area cleanliness, lighting, and signage visibility.
- Report civil, electrical, or maintenance issues immediately.
- Ensure parking equipment (boom barriers, ticket machines) are working properly.