· Handle client queries, issues, and support tickets efficiently

· Coordinate with internal teams for issue resolution and follow-ups

· Provide software demonstrations and explain product functionalities to clients

· Assist clients in understanding software usage and navigation

· Maintain qualified communication through calls, emails, and virtual meetings

· Ensure timely closure and tracking of assigned support tickets

· Work collaboratively with team members across different software modules

· Maintain proper records of client interactions and resolutions

2. Job requirements

· Good verbal and written English communication

· Strong presentation and interpersonal skills

· Confidence in client interaction and handling discussions professionally

· Basic understanding of software applications and computer systems

· Ability to learn software products quickly

· Good coordination and teamwork abilities

· Problem-solving attitude and customer-centric approach

3. Qualifications:

Graduates with Computer Science / IT background with strong communication & presentation skills.

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

- Health insurance
- Life insurance

Work Location: In person

📌 Executive Software Support (India)
🏢 Dahlia Technologies
📍 India