Location : MumbaiVacancies : 1

Join Our Innovative Team at Gray Matrix

At Gray Matrix, we believe in more than just filling roles. We want to discover your story. We don’t just assess skills; we explore your passion, creativity, and problem-solving journey. As part of our Local IT Infra Team, you’ll take ownership of maintaining and optimizing our IT systems, ensuring smooth operation of hardware, software, and network infrastructure with clarity, efficiency, and innovation.

Open Positions

- Trainee IT Engineer (TIE)
- Associate IT Engineer (AIE)
- IT Engineer (IE)
- Senior IT Engineer (Sr. IT Engineer)
- Lead IT Engineer

Key Skills & Expertise

Linux (Ubuntu, CentOS, RedHat, Shell Scripting, Networking, System Admin), Windows (Windows Server, Active Directory, Group Policy, PowerShell), IT Hardware (Troubleshooting, Maintenance, Hardware Installation, Network Devices), Networking (TCP/IP, DNS, DHCP, VPN, LAN/WAN, Routing, Firewalls, Switch Configuration), System Configuration (Workstations, Servers, Network Configuration, Device Management), Security (Antivirus, Encryption, Firewall Management, Access Control, Backup Solutions), Virtualization (VMware, Hyper-V, KVM), Cloud Integration (Hybrid Environments, Cloud Storage, Cloud Backup), Office Devices Management (Printers, Scanners, Peripherals, Setup), Internet Vendors Management (Broadband, Network Providers, VPNs), Help Desk Support (IT Support, Ticketing Systems, User Support), Automation (Scripting for Task Automation, Monitoring Tools, System Updates), Troubleshooting (System Errors, Network Connectivity, Performance Issues), Backup & Recovery (Disaster Recovery, Data Restoration, Backup Systems), Team Collaboration Tools (MS Teams, Slack, JIRA, ServiceNow).

Why Join Us?

- Ownership Culture: At GM,



we empower you to take full ownership of your IT infrastructure. From system configuration to troubleshooting and network management, you’ll ensure everything runs smoothly, securely, and efficiently.
- Work alongside forward-thinking engineers and product teams who value clarity, collaboration, and innovation in driving optimal IT performance and reliability.
- Continuous Learning: Collaborate with cross-functional teams and contribute to decisions that matter while continuously growing your skills through diverse, high-impact projects.
- AI-Driven Innovation: Use AI tools to optimize IT workflows, automate system management tasks, and improve incident resolution, enhancing monitoring, automation, and performance tuning.

Clear Growth Paths

Path: IT Engineer Track

- Trainee IT Engineer (TIE)

- Associate IT Engineer (AIE)

- IT Engineer (IE)

- Senior IT Engineer (Sr. IT Engineer)

- Lead IT Engineer

We foster a supportive, non-political, performance-first team culture. At GM, we believe in boosting morale, welcoming new members, and ensuring everyone feels valued. We take pride in being spokespeople for GM, sharing our experiences, and advocating for the brand as a unified team.

Your Application Journey

Step 1 – Share Your Story

Tell us about your IT infrastructure experience. Share projects where you’ve worked on system configuration, hardware management, or troubleshooting,



and how you’ve contributed to ensuring smooth IT operations.

Email: [email protected]
Subject: My story about optimizing IT systems and infrastructure

Step 2 – Conversation

We’ll discuss your mindset, your approach to IT infrastructure, and how you ensure systems and networks are secure, reliable, and optimized for long-term success.

Step 3 – Real-World Test. Real-Time Thinking.

Think. Diagnose. Resolve. We’ll observe how you approach system errors, manage IT resources, and ensure optimal network performance in real time.

Step 4 – Leadership Round

We’ll discuss your long-term vision for IT infrastructure, alignment with GM’s goals, and your growth trajectory at Gray Matrix.

Who You Are

- You’re not just looking for a job — you’re looking to own IT infrastructure and ensure it supports the business seamlessly with reliability, security, and efficiency.
- You thrive in a team-oriented environment but know when to take charge and lead IT initiatives for better outcomes.
- You prioritize long-term system stability and performance over short-term fixes and know how to optimize resources, manage cost, and deliver high-quality IT solutions.
- You’re eager to mentor junior engineers and contribute to a culture of ownership, growth, and learning.

About Gray Matrix

Gray Matrix specializes in delivering cutting-edge digital transformation and technology services. With a global presence, we help businesses scale and innovate while focusing on quality, collaboration, and continuous learning.

Our platform, Talkk.ai, is an industry-leading Agentic AI solution that supports enterprises in achieving long-term success through intelligent automation and AI-driven workflows.

📌 Local IT Infra Team (India)
🏢 Gray Matrix
📍 India