null Key Responsibilities: 1) DRIVING OPERATIONAL EFFICIENCIES& DISTRIBUTION ENAGAGEMENT-Daily WIP management (governance calls)-Weekly/Fort-nightly Governance calls/Meetings-Quality of Business discussions and drive issuance/ leakage/ Persistency/ E2R/ Free-look / Claims at zone/cluster level-Processing post issuance customer requests(POS)2) ESCALATION& QUERY MGMT Single point of contact for escalations management (service query / Under writing/URMU / claims)3) TRAINING: Train and educate sales team on the various ops process