Telesales Executive (India)

Telesales Executive (India)

03 Aug
|
Career Bhavan
|
India

03 Aug

Career Bhavan

India

We are looking for a dynamic and enthusiastic Tele Sales Executive to promote and enrol students in our Undergraduate (UG) and Postgraduate (PG) programs. The ideal candidate should have excellent communication skills, a customer-focused approach, and the ability to achieve admission targets through outbound and inbound calling.

Key Responsibilities

- Contact prospective students through outbound and inbound calls.
- Counsel students and parents regarding UG/PG courses, eligibility, admission procedures, and career opportunities.
- Convert enquiries into successful admissions by providing accurate information and timely follow-ups.
- Maintain strong relationships with prospective students throughout the admission process.
- Update lead status and student information in the CRM system.
- Achieve monthly admission and revenue targets.
- Coordinate with the admissions and academic teams to ensure a smooth enrolment process.
- Maintain accurate records of calls, follow-ups, and admissions.

Qualifications & Experience

- Bachelor's degree in any discipline.
- Experience in the EdTech or Education industry will be preferred.
- 2–4 years of experience in Tele Sales, Academic Counselling, or Admission Counselling.

Language Requirement

- Mandatory: Fluency in Malayalam and English (spoken and written)

Required Skills

- Strong communication, persuasion, and negotiation skills.
- Ability to build rapport with students and parents.
- Target-oriented with a proven ability to meet admission goals.
- Basic knowledge of Microsoft Office and CRM software.
- Solid follow-up and customer service skills.

Compensation & Incentives

Salary:



₹25,000 – ₹40,000 per month, based on experience, qualifications, and interview performance. Performance-Based Incentives:

₹750 incentive for every successful student admission.

Performance-based incentives and career growth opportunities.

Reporting Manager

* Reports to: Director / CEO / Head of Business

1. Clear Business Target

* Monthly admission target

* Monthly revenue target

* Team-wise target responsibility

2. KPI / Performance Measurement

* Admissions closed

* Lead conversion %

* Team productivity

* Training improvement

* Recruitment support

* Daily/weekly MIS submission

3. Team Handling Scope

* Number of counsellors / telecallers to manage

* Responsibility for attendance, discipline, daily calling reports, and performance review

4. Travel Requirement

* Must travel across Kerala, Tamil Nadu, Karnataka, and other South India locations when required

5. Partner Coordination

* Coordinate with channel partners, agents

6. Probation Period

* Example: 3 months probation, confirmation based on performance

7. Work Timing

* Office timing and weekly off

* Sunday/holiday work if required during admission season

8. Incentive Structure

* Mention that incentives will be based on admissions/revenue/team achievement as per company policy

Preferred Candidate Profile

- Passionate about sales and student counselling.
- Self-motivated, confident, and result-oriented.
- Excellent interpersonal and communication skills.
- Ability to work in a fast-paced, target-driven environment.
- Strong organizational and time management skills

Pay: ₹25,000.00 - ₹40,000.00 per month

Work Location: In person

📌 Telesales Executive (India)
🏢 Career Bhavan
📍 India

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