JOB DESCRIPTIONPosition: Sales Executive

Department: Sales & Business DevelopmentIndustry: Fasteners Manufacturing (Automotive, Industrial & Engineering Components)Reports To: Sales Manager / Head – SalesLocation: Manufacturing Plant / Corporate Office

Job Summary

The Sales Executive is responsible for managing the complete sales cycle, from receiving customer RFQs to converting orders. The role includes preparing techno-commercial quotations, negotiating with customers, following up on enquiries, and building long-term relationships with OEMs, Tier-1 suppliers, distributors, and industrial customers. The objective is to maximize order conversion while ensuring customer satisfaction and achieving sales targets.

Key Responsibilities1. RFQ Management

· Receive and review customer Requests for Quotation (RFQs).

· Coordinate with Engineering, Production, Quality, and Costing teams to evaluate feasibility.

· Ensure all RFQs are reviewed within the defined turnaround time.

· Maintain an RFQ tracker and monitor the status of all enquiries.

· Prioritize RFQs based on business potential and customer requirements.

2. Quotation Preparation

· Prepare accurate techno-commercial quotations based on customer specifications.

· Coordinate with internal departments to obtain costing, tooling, and lead-time information.

· Ensure quotations include pricing, delivery schedules, payment terms, and technical requirements.

· Submit quotations within customer deadlines.

· Maintain quotation records and revision history.

3. Customer Negotiation

· Negotiate pricing, commercial terms, delivery schedules, and payment conditions.

· Support customers by providing technical and commercial clarifications.

· Coordinate with internal teams to resolve customer concerns during negotiations.





· Maintain strong professional relationships with existing and prospective customers.

· Ensure negotiations align with company profitability and business objectives.

4. Order Conversion

· Follow up regularly on submitted quotations to maximize conversion.

· Convert RFQs into confirmed purchase orders.

· Coordinate with Planning, Production, and Dispatch teams to ensure timely execution.

· Monitor order status from receipt to delivery.

· Support customers throughout the order execution process.

5. Customer Follow-up

· Maintain regular communication with customers regarding enquiries, quotations, deliveries, and new business opportunities.

· Resolve customer issues by coordinating with internal departments.

· Conduct customer visits to strengthen relationships and identify future business.

· Collect customer feedback to improve products and services.

· Promote additional products and cross-selling opportunities.

6. Sales Coordination & Reporting

· Prepare daily, weekly, and monthly sales reports.

· Maintain accurate records in CRM or ERP systems.

· Track RFQ status, quotation submissions, order conversion, and sales achievements.

· Monitor sales performance against targets.

· Share market intelligence and competitor information with management.

7. Market & Customer Development

· Identify recent customers and business opportunities.

· Develop business with OEMs, Tier-1 suppliers, distributors, and industrial customers.

· Participate in customer meetings,



technical discussions, and industry exhibitions.

· Support new product introductions and business expansion initiatives.

Key Performance Indicators (KPIs)

· Number of RFQs received and processed.

· RFQ turnaround time.

· Number of quotations submitted.

· Quotation-to-order conversion ratio.

· Monthly and annual sales revenue.

· New customer acquisition.

· Customer retention rate.

· On-time quotation submission.

· Customer satisfaction score.

· Collection of customer feedback and repeat business.

Educational Qualification

· Bachelor's Degree in Mechanical Engineering, Business Administration, Marketing, or a related discipline.

· MBA (Marketing) is preferred.

Experience

· 2–5 years of experience in B2B industrial sales.

· Experience in the fasteners, automotive components, engineering, or manufacturing industry is preferred.

Required Skills

· Strong knowledge of RFQ handling and quotation preparation.

· Excellent negotiation and customer relationship management skills.

· Understanding of costing, pricing, and commercial terms.

· Knowledge of industrial fasteners and engineering components.

· Proficiency in ERP/CRM systems and Microsoft Office.

· Strong communication, presentation, and interpersonal skills.

· Analytical thinking and problem-solving ability.

· Willingness to travel for customer visits and business development.

Preferred Knowledge

· Cold-forged fasteners and special engineering components.

· OEM and Tier-1 customer requirements.

· APQP, PPAP, IATF 16949, and customer quality requirements.

· Export documentation and international customer handling (preferred).

Pay: From ₹25,000.00 per month

Benefits:

- Food provided

Work Location: In person

📌 Sales & Marketing Executive (India)
🏢 MK Fasteners
📍 India