Job Title: Sales Coordinator

Location: Amraiwadi, Ahmedabad

Department: Sales & Marketing

Reporting To: Sales Manager / Business Head

Employment Type: Full-time

Job Summary:

We are looking for a proactive and detail-oriented Sales Coordinator to support the sales team by managing schedules, processing orders, communicating with clients, and ensuring smooth coordination between departments. The ideal candidate will play a key role in improving sales team efficiency and customer satisfaction.

Roles & Responsibilities – Sales Coordinator

1. Customer Engagement & Appointment Scheduling

- Connect with new and existing customers to build and maintain strong relationships.
- Schedule, confirm, and follow up on customer appointments.
- Invite customers to visit the store for product purchasing.
- Send timely reminders to customers about store visits.

2. Sales Team Coordination

- Support the sales team with back-end coordination, reports, and data.
- Follow up on leads, quotations, and client queries in collaboration with sales executives.
- Track sales targets, collections, and performance reports.
- Coordinate with the sales team for scheduled customer visits.

3. Customer Communication

- Act as a primary point of contact for customers regarding inquiries, orders, and support.
- Ensure professional and timely communication via calls, emails, and messages.
- Gather and share customer feedback with the sales and marketing team.

4. Sales Reporting & MIS

- Prepare and maintain daily, weekly, and monthly sales reports for management.
- Update and manage customer databases, sales records, and follow-up schedules.
- Track sales performance, pending orders, and payment status.
- Maintain call logs, appointment records, and visit reports.

5. Inter-Departmental Coordination





- Liaise with production, dispatch, accounts, and logistics teams for smooth order execution.
- Ensure proper follow-up with internal departments to meet customer requirements.
- Support compliance with company policies and procedures in sales activities.

6. Documentation & Filing

- Maintain and organize sales documentation including invoices, dispatch challans, and purchase orders.
- Assist in managing contracts, pricing lists, and client agreements.
- Keep customer records updated in CRM or Excel for easy access.

7. Sales Support

- Provide assistance to the sales team in achieving monthly targets.
- Share regular updates and insights with management for decision-making.
- Ensure accurate and timely handling of customer-related tasks to support overall sales growth.

Qualifications & Skills:

- Graduate (preferred) with strong communication skills in Hindi
- Prior experience in sales coordination/telecalling/customer service is an advantage.Bachelor’s degree in Business Administration, Marketing, or a related field.
- 1–3 years of experience in a sales coordination or back-office sales support role.
- Excellent communication (written & verbal) and interpersonal skills.
- Solid organizational and follow-up skills.
- Proficiency in MS Excel, Word, and email communication; ERP knowledge is a plus.
- Ability to multitask and work under pressure.
- Required language: Gujarati, Hindi & English(Fluent)

Key Result Areas (KRAs):

- Number of customer calls & appointments scheduled.
- Conversion rate of customer visits into sales.
- Customer satisfaction & feedback.
- Accurate maintenance of customer records and reports.

Pay: ₹20,000.00 - ₹40,000.00 per month

Benefits:

- Leave encashment
- Provident Fund

Work Location: In person

📌 Sales Coordinator (India)
🏢 STREE LIFESTYLE
📍 India