Join Our Journey at VuNet

VuNet is a pioneer in Business Journey Observability, leveraging Big Data and Machine Learning to transform digital experiences across the financial services. Our deep-tech platform provides end-to-end visibility into customer journeys — empowering proactive issue resolution, operational resilience, and superior user satisfaction.

If you’ve ever used instant payment systems like UPI, chances are you’ve already experienced the power of our platform — we monitor over 28 billion digital transactions monthly (that’s equal to watching 3 years of tik-tok videos), touching 300 million users with leading banks and financial institutions.

VuNet is Series B funded, part of NASSCOM DeepTech Club, awarded NASSCOM’s AI Gamechanger, recognized in Forbes DGEMS 200 and by several global analysts including Gartner, Omdia.

We’re building a new category of observability purpose-built for complex digital journeys — across payments, lending, core banking and more — already powering some of the largest banks in India and MEA.

Your Role: Sales Engineer / Solutions Engineer – Observability

The Sales Engineer is the primary technical partner to the Sales team, owning customer-facing technical engagements across the sales lifecycle — from discovery and demos to proposals, PoCs, and solution defense.

This role requires strong hands-on expertise in observability, the ability to deploy and demonstrate the platform, and the skill to articulate how VuNet differentiates in complex, real-world enterprise scenarios.

Key Responsibilities

Pre-Sales & Customer Engagement

- Partner closely with Sales to drive technical success from discovery to deal closure.
- Lead technical discussions with CIO/CTOs, IT leaders, SRE, and Architecture teams.
- Conduct solution discovery to understand customer systems, workflows, and pain points.
- Act as a trusted technical advisor during evaluations and buying decisions.

Platform Demos & Hands-on Enablement

- Deliver compelling,



scenario-driven demos aligned to customer use cases.
- Deploy and configure the VuNet platform for demos and PoCs.
- Demonstrate end-to-end observability across infrastructure, applications, logs, and transactions.
- Showcase differentiation through real-life scenarios such as payments, lending, and digital banking workflows.

Proposals, RFPs & Technical Defense

- Own technical inputs for RFPs, RFIs, proposals, and SOWs.
- Collaborate with Product and Engineering to validate scope and feasibility.
- Present architecture, deployment models, and solution approaches.
- Lead technical defenses and proof points during evaluations.

Competitive Intelligence & Market Awareness

- Track and analyze competing platforms (Dynatrace, Datadog, New Relic etc.).
- Maintain competitive positioning and field-ready battlecards.
- Monitor industry trends in observability, AIOps, OTel, and cloud-native systems.
- Provide structured feedback from the field to Product and GTM teams.

Internal Enablement & Product Feedback

- Enable Sales and Partners through technical training and demo playbooks.
- Act as the voice of the customer into Product Management.
- Influence product evolution, messaging, and solution packaging.

What You Bring

Technical Expertise

- 6–8 years of experience in Pre-Sales, Solutions Engineering, or Technical Consulting.
- Strong hands-on experience with observability platforms (Logs, metrics & traces).
- Solid understanding of distributed systems, microservices, and cloud-native architecture with experience in deploying enterprise platforms.

Domain & Industry Exposure





- Experience working with BFSI customers is a strong advantage.
- Understanding of transaction-intensive systems such as payments, digital banking, or lending platforms.

Communication & Collaboration

- Excellent presentation and storytelling skills.
- Ability to translate complex technical concepts into business value.
- Comfortable engaging with both technical teams and senior executives.
- Strong documentation and proposal-writing capabilities.

Preferred Background

- Prior experience at observability or monitoring companies such as Dynatrace, Datadog, New Relic, AppDynamics, Elastic, or similar
- Experience in consultative, platform-led enterprise sales environments

What we Offer

Life at VuNet: Building the Future Together

At VuNet, we’re building a world-class observability platform, proudly Made in India — and we're just getting started.

We’re a team of passionate problem-solvers who love tackling complex challenges. We learn fast, adapt quickly, and stay curious — especially when it comes to exploring and staying ahead of the curve with emerging technologies like Gen AI.

More than just a tech company, VuNet is a place where collaboration, learning, and innovation are part of everyday life. We believe in working together, taking ownership, and growing as a team.

If you’re looking to work on cutting-edge technology, make a real impact, and grow with a supportive team — you’ll feel right at home at VuNet.

Benifits For You

- Health insurance coverage for you, your parents, and dependents.
- Mental wellness and 1:1 counselling support
- A learning culture that promotes growth, innovation, and ownership
- Transparent, Inclusive, and high-trust workplace culture
- Current Gen AI and integrated Technology workspace
- Supportive career development programs to expand your People skills and enhance expertise with various training programs.

📌 Sales Engineer - Observability (India)
🏢 VuNet Systems
📍 India