Duties and Responsibilities

As Front Office Supervisor, I will assume full responsibility for the efficient operation in the following:

- Review arrivals and departures to plan for the next day’s activities. Coordinate arrivals, departures and billing requirements. Block rooms for arrivals and ensures any discrepancies are resolved.
- Review daily arrivals and departures to ensure proper handling of Special Guests, VIP Guests and Groups.
- Ensure rooms are checked prior to guest’s check-in to ensure they are clean, properly equipped and in a high standard of maintenance.
- Implement and maintain guest recognition program.
- Assist in scheduling, training and providing feedback to Front Office Receptionist.
- Handle guest feedbacks, inquiries, and comments. Log them and initiate appropriate action and follow up.
- Ensure all equipment of the department is kept clean and in positive working condition.
- Upkeep Six Senses guidelines and standards of service and operation. My performance benchmarks are maintained and exceeded.

- Strictly adhere to LQA standards and guest comments.

Qualifications

To execute the position of Front Office Supervisor, I must have the required qualifications,



technical skills and experience in a similar role in luxury hotels with proven results and includes the following:

- High school diploma or equivalent and at least 2 years’ experience in a similar hotel operational setting. Hospitality diploma/degree from a recognized hospitality school is preferred.

- Technical skills include MS Office – Word, Excel, PowerPoint and Outlook. I am also familiar with various hotel systems including POS, PMS and CRM platforms. I have knowledge of hotel/resort and policies regarding reservations, discounts and detailed procedures in handling local and overseas room bookings.
- Fluent in English.

The above is intended to provide an overview of the role and responsibilities for a Front Office Supervisor at Six Senses Fort Barwara. It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent to the position.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

📌 Front Office Supervisor - Six Senses Fort Barwara (India)
🏢 Six Senses
📍 India