Contact HR: [email protected]

Vendor Relationship Manager (Construction/ Civil Backend Projects)

Location: Pune – Maharashtra

Employment Type: Full-Time

Shift Timing: 1 PM to 10 AM

Department: Operations / Vendor Management

Experience Required: 3-5 Years

Education Bachelor’s Degree in Engineering / Business Administration / Mechanical / Civil or related field

Job Summary

We are seeking a proactive and relationship-driven Vendor Relationship Manager to build, manage, and strengthen strategic partnerships with vendors, suppliers, and external service providers. The ideal candidate will ensure smooth vendor engagement, effective communication, timely delivery coordination, commercial alignment, and long-term business collaboration.

The role requires solid stakeholder management, negotiation capabilities, commercial understanding, and the ability to drive vendor performance while maintaining high service standards.

Key Responsibilities

Vendor Relationship Management

- Develop and maintain strong professional relationships with vendors and strategic partners.
- Serve as the primary point of contact for vendor communications and escalations.
- Build long-term partnerships to ensure operational continuity and business growth.
- Conduct regular vendor review meetings and performance discussions.

Communication & Coordination

- Ensure timely, transparent, and proactive communication with vendors.
- Coordinate between internal departments and external vendors for smooth execution of projects and procurement activities.
- Resolve vendor-related issues efficiently and professionally.

Commercial & Contract Management

- Support commercial negotiations including pricing, contracts, payment terms, and service agreements.
- Monitor vendor billing, payment cycles, and outstanding issues in coordination with finance teams.




- Ensure compliance with contractual obligations and company policies.

Vendor Performance & Compliance

- Track vendor KPIs, quality standards, delivery timelines, and service performance.
- Identify performance gaps and implement improvement initiatives.
- Ensure vendors comply with organizational standards, quality requirements, and safety regulations.

Data & Stakeholder Management

- Maintain accurate vendor records, engagement history, and performance data.
- Generate vendor performance reports and management insights.
- Collaborate with procurement, operations, finance, and project teams for seamless execution.

Strategic Sourcing & Business Growth

- Identify opportunities for vendor optimization and cost efficiency.
- Support onboarding of new vendors and supplier evaluation processes.
- Build strategic vendor partnerships to improve business capability and scalability.

Feedback & Continuous Improvement

- Gather feedback from internal stakeholders regarding vendor performance.
- Drive initiatives for continuous improvement in vendor engagement and operational efficiency.
- Recommend process improvements to enhance vendor satisfaction and business outcomes.

Required Skills & Competencies

- Strong interpersonal and relationship-building skills
- Excellent verbal and written communication
- Negotiation and influencing abilities
- Commercial and business acumen
- Problem-solving and conflict resolution skills




- Strong coordination and stakeholder management
- Data management and reporting skills
- Ability to work in a fast-paced environment
- High level of professionalism and integrity
- Adaptability and learning agility

Preferred Industry Experience

- Engineering Services
- Manufacturing
- Construction / Infrastructure
- Industrial Projects
- Supply Chain & Procurement Operations

Preferred Technical Knowledge

- Understanding of vendor lifecycle management
- Knowledge of contracts and procurement processes
- Familiarity with ERP/CRM systems
- Experience working with international vendors or clients is an added advantage

Key Performance Indicators (KPIs)

- Vendor satisfaction and retention
- Timely delivery and issue resolution
- Vendor performance compliance
- Cost optimization and negotiation outcomes
- Vendor onboarding efficiency
- Stakeholder satisfaction score

Ready to Apply?

Send your updated resume to our HR team

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📌 Vendor Relationship Manager (3–5 Years Experience) (India)
🏢 IBN
📍 India