Position: Cafe Manager (Full time, Permanent)

Location: Nandan Coffee outlet, Mumbai (transferable across outlets)

Reports To: Operations Head

Team: Assistant Manager, Team Leaders, Senior Baristas, Baristas

Work Pattern: On-floor role; rotational/day shifts including weekends, holidays and peak periods

Compensation: Competitive, commensurate with experience; reviewed against performance

About Us

Nandan Coffee (Yaraman Coffee Pvt Ltd) is a growing specialty coffee brand connecting the journey from

estate to roastery to cafe. We are building cafes that run on strong systems, genuine care for people,

and a consistently excellent guest experience — and we're looking for a Cafe Manager who shares that

mindset.

The Role

As Cafe Manager, you are the single accountable owner of your outlet — its guest experience,

profitability, people, standards, and reputation in the local community. Your job is to build a cafe that

runs on documented systems and a well-trained team, not on any one person's presence.

Our one-line test for the role: if you're away for a week, the cafe should still run to standard — because

the systems, records, and team you've built carry it.

Key Responsibilities

- Operations & Standards — Own daily operations end to end — opening, mid-shift, and closing

routines run to checklist with recorded sign-off, plus structured shift handovers and a daily

operations log.

- Food Safety & Compliance — Ensure strict FEFO/FIFO stock rotation, zero expired product, daily

hygiene and temperature checks, and keep FSSAI and all statutory licences current and inspection-

ready.

- People Leadership — Lead and develop a multi-level team — rostering, on-time appraisals,

structured feedback delivered privately,



onboarding, and building a succession bench. We hold a

high bar for respectful, documented, feedback-led people management.

- Inventory & Cost Control — Own par levels, indents, goods receipt, wastage logging, and month-

end stock counts; hit agreed GP%, wastage, and labour-cost targets.

- Guest Experience — Deliver a consistently excellent experience across dine-in, takeaway, and

aggregator channels; resolve complaints through a defined service-recovery process and review

feedback patterns weekly.

- Financial Accountability — Own the outlet P&L — monthly revenue, gross-profit, and labour-cost

targets; daily cash, POS, and reconciliation controls with recorded sign-off.

- Communication & Documentation — Maintain accurate, retrievable records — daily logs,

handovers, incident reports, and people files; run a fixed weekly team huddle with recorded

actions; submit reports on time, every cycle.

- Risk & Escalation — Lead first response to safety, security, or guest incidents using a defined

escalation matrix — calm, procedural, and fully documented.

What We're Looking For

Essential:

- 3+ years managing a cafe, QSR, or casual/semi-fine-dine outlet with direct P&L and team

accountability.

- A demonstrable record of running to documented systems, checklists, and audits — you can show





how you evidenced compliance, not just claim it.

- Working command of POS systems, daily sales and cost reporting, cash reconciliation, and stock and

wastage control.

- Strong people-management skills across a multi-level team, with a respectful, feedback-led (not

fear-led) style.

- Calm and process-driven under pressure — equipment failures, guest disputes, and incidents are

handled procedurally and documented.

Desirable:

- FSSAI / food-safety supervisor certification or equivalent.

- Experience setting up SOPs, training matrices, or audit systems from scratch.

- Fluency in the local language and familiarity with the outlet's neighbourhood.

What We Offer

- Full ownership of an outlet, with clear authority limits and direct access to the Operations Head.

- A structured 90-day onboarding and certification program that sets you up to succeed in our

systems.

- A workplace with a written conduct code we hold ourselves to — private feedback, zero retaliation,

and genuine respect for every team member.

- Competitive compensation reviewed against clear, transparent KPIs — with people care and

consistency weighted alongside revenue.

- Growth with a scaling specialty coffee brand, including cross-outlet exposure.

Pay: ₹30,000.00 - ₹55,000.00 per month

Benefits:

- Provident Fund

Application Question(s):

- Current CTC
- Expected CTC
- Notice period

Experience:

- managing a café, QSR, restaurant, or hospitality outlet: 3 years (Required)

License/Certification:

- FSSAI Food Safety Supervisor Certificate (Required)

Location:

- Mumbai, Maharashtra (Mumbai, Mumbai District) (Required)

Work Location: In person

📌 Cafe Manager (India)
🏢 Yaraman Coffee, Nandan Coffee, #nandancoffee
📍 India