Key Responsibilities
- Assess existing CJA configurations and identify gaps, constraints, and opportunities relative to business and reporting requirements
- Configure and support technical components within Adobe Customer Journey Analytics to enable scalable reporting and analysis
- Translate solution requirements into technical designs for data connections, data views, metrics, dimensions, filters, and reporting-ready structures
- Support integration of relevant data sources into CJA, including digital, campaign, CRM, marketing automation, and customer data platform inputs
- Validate data readiness, field mappings, schema alignment, and ingestion logic needed to support accurate reporting and analysis
- Partner with adjacent teams to support technical integration patterns across CJA, Marketo, AEP, and Adobe CDP / RTCDP
- Build, test, and optimize CJA data views and supporting configurations for dashboarding, performance reporting, and journey analysis
- Troubleshoot data quality issues, reporting discrepancies, metric logic, and platform configuration challenges across upstream and downstream systems
- Support reporting use cases that depend on campaign, audience, profile, and behavioral data originating from interconnected Adobe platforms
- Partner with consultants, analysts, and technical teams to resolve dependencies across source systems, tagging, identity, and analytics workflows
- Support dashboard and reporting development by ensuring underlying data structures are accurate, reliable, and fit for purpose
- Contribute to QA/UAT, defect resolution, documentation, and go-live readiness activities
- Document technical configurations, assumptions, dependencies, and implementation decisions to support maintainability and handoff
- Provide input into future-state enhancements, integration opportunities, and technical recommendations for platform maturity
Required Skills & Qualifications
- Strong experience in analytics engineering, digital analytics implementation, data engineering,
or a related technical field
- Hands-on experience with Adobe Customer Journey Analytics
- Experience configuring CJA-relevant components such as connections, data views, metrics, dimensions, filters, and reporting structures
- Strong understanding of digital and marketing data flows, including cross-system integration patterns
- Proficiency in SQL and experience working with large, structured datasets for reporting and analysis
- Experience supporting data ingestion, transformation, and validation across multiple source systems
- Solid working knowledge of Adobe Experience Platform (AEP) concepts relevant to CJA readiness, including schemas, datasets, identities, and data availability considerations
- Familiarity with Adobe CDP / RTCDP data structures, audience/profile concepts, and how those dependencies can affect downstream analytics and reporting use cases
- Familiarity with Marketo data flows, campaign data structures, and integration considerations relevant to CJA reporting and measurement
- Strong troubleshooting, debugging, and problem-solving skills across analytics implementation and reporting issues
- Ability to work cross-functionally with business, consulting, and engineering teams to translate requirements into technical outcomes
- Good understanding of governance, privacy, and data quality principles relevant to analytics environments
Preferred Qualifications
- Experience with Adobe Experience Platform, Adobe Real-Time CDP / Adobe CDP, Adobe Analytics, and Marketo
- Familiarity with campaign measurement, funnel analytics, customer journey reporting, and marketing performance use cases
- Experience supporting testing, launch, and stabilization activities for analytics or reporting solutions
- Working knowledge of tagging and instrumentation frameworks and how tracking quality affects downstream reporting
- Experience with APIs, connector-based ingestion, and technical integration troubleshooting
- Familiarity with scripting languages such as Python or JavaScript
- Relevant Adobe platform certifications
📌 CJA Engineer | Offshore (India)
🏢 Photon
📍 India