Retail Sales Associate (India)

Retail Sales Associate (India)

03 Aug
|
SREE GUPTA BHAVAN
|
India

03 Aug

SREE GUPTA BHAVAN

India

Job Summary

The Sales Cum Billing Cashier is responsible for providing excellent customer service, handling sales transactions, generating bills, managing cash collections, maintaining billing accuracy, and supporting daily store operations in a sweets and savouries outlet.

Interested candidates shall whatsapp +91-XXXXXXXXXX ; email to hrcareer at sgbpl dot in

Key ResponsibilitiesSales & Customer Service

- Greet customers and assist them in selecting sweets, savouries, bakery items, and other products.
- Promote seasonal products, combo offers, and special promotions.
- Ensure a pleasant shopping experience and maintain customer satisfaction.
- Handle customer inquiries, feedback, and complaints professionally.

Billing & Cash Handling

- Generate accurate bills using POS (Point of Sale) systems.
- Collect payments through cash, UPI, debit cards, credit cards, and other digital payment methods.
- Verify cash collections and maintain billing records.
- Ensure proper opening and closing cash balance procedures.
- Prepare daily sales and cash collection reports.

Inventory & Store Support

- Coordinate with the production and store team to ensure product availability.
- Monitor stock levels at the sales counter and report shortages.
- Assist in stock replenishment and product display arrangements.
- Ensure proper labeling, pricing, and packaging of products.

Store Maintenance & Compliance





- Maintain cleanliness and hygiene standards at the billing counter and sales area.
- Follow company policies related to cash management, billing, and customer service.
- Adhere to food safety and quality standards.
- Support store operations during peak business hours and festivals.

Required Qualifications

- HSC / Diploma / Any Graduate.
- 1–3 years of experience in retail sales, billing, cashiering, or food retail outlets.
- Freshers with good communication skills may also be considered.

Required Skills

- Knowledge of POS billing software and cash handling.
- Valuable communication and customer service skills.
- Basic computer knowledge (MS Office, billing software).
- Numerical accuracy and attention to detail.
- Ability to work in shifts, weekends, and festival seasons.
- Teamwork and positive attitude.

Key Performance Indicators (KPIs)

- Billing accuracy.
- Daily sales achievement.
- Customer satisfaction.
- Cash handling accuracy.
- Upselling and cross-selling performance.
- Store hygiene and compliance adherence.

Preferred Industry Experience

- Sweets & Savouries
- Bakery & Confectionery
- Restaurant & Food Retail
- FMCG Retail Outlets

Experience: 1–3 Years
Location: Retail Outlet / Sweet Shop Branch
Employment Type: Full-Time

Pay: ₹15,086.00 - ₹18,024.26 per month

Benefits:

- Food provided
- Provident Fund

Work Location: In person

📌 Retail Sales Associate (India)
🏢 SREE GUPTA BHAVAN
📍 India

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