We are seeking a friendly, qualified, and customer-focused Guest Relations Executive to ensure exceptional guest experiences by welcoming guests, addressing their needs, and maintaining high standards of hospitality.
Key Responsibilities
- Welcome and assist guests in a courteous and professional manner.
- Handle guest inquiries, requests, and complaints promptly and efficiently.
- Ensure a smooth check-in and check-out experience where applicable.
- Coordinate with internal departments to meet guest requirements.
- Build positive relationships with guests to enhance satisfaction and loyalty.
- Maintain accurate guest records and prepare necessary reports.
- Uphold the organization's service standards and brand image at all times.
Qualifications
- Bachelor's degree or equivalent.
- Prior experience in hospitality, hotels, restaurants, or customer service is preferred.
Experience
- 1–3 years of relevant experience in guest relations or customer service.
Pay: ₹15,000.00 - ₹21,000.00 per month
Benefits:
- Food provided
- Provident Fund
Work Location: In person
📌 Guest Relations Executive (India)
🏢 Chemmanur International Resorts & Holidays
📍 India
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