We are seeking a proactive and detail-oriented Client Onboarding Trainer to join our growing team. In this role, you will be responsible for providing training and hands-on support to merchant partners to ensure a smooth and productive onboarding process.
Your work will directly support the successful launch and ongoing engagement of restaurants on our platform.
Key Responsibilities:
- Merchant Training: Deliver comprehensive training sessions to restaurant partners on how to effectively use the merchant dashboard, including order management, menu updates, and promotional tools.
- Restaurant Launch Facilitation: Coordinate and execute timely onboarding of new restaurants, including uploading all necessary information onto the app. Ensure the accurate activation or removal of deals and discounts as per scheduled timelines.
- POS Integration & Record Management: Map restaurant accounts to the correct Point-of-Sale (POS) IDs as per the integration requirements.
Maintain accurate and up-to-date records of onboarding progress and integration status on internal tracking sheets.
- Menu Management Support: Support restaurants with basic menu entry tasks such as updating prices, uploading or correcting images, and editing item descriptions.
- Requirements:
- Robust communication and presentation skills
- Proficiency in Excel/Google Sheets and web-based dashboards
- High attention to detail and organizational skills
- Ability to manage multiple onboarding projects simultaneously.
- Familiarity with POS systems and menu structures is a plus.
Pay: Up to ₹30,000.00 per month
Application Question(s):
- Current CTC?
- Expected CTC?
- Notice Period? (Immediate Joiners Preferred)
- Current Location?
Work Location: In person
📌 Client Onboarding Trainer (India)
🏢 EatEasily Online
📍 India
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