Front Office Manager – Luxury Heritage Resort (Pre-Opening)

Location: THE WHITE HOUSE (NATURE VALLEY), Balotra, Rajasthan

About Us

THE WHITE HOUSE (NATURE VALLEY) is an upcoming ultra-luxury heritage property located in Balotra, Rajasthan, with a grand opening planned for November. Crafted entirely in elegant white marble, the property blends timeless royal architecture with up-to-date luxury, offering guests an exceptional hospitality experience inspired by Rajasthan's rich heritage.

We are seeking a dynamic, experienced, and passionate Front Office Manager to lead our pre-opening operations and establish THE WHITE HOUSE (NATURE VALLEY) as one of Rajasthan's premier luxury destinations.

Key Responsibilities

- Supervise and manage the daily activities of the front office team.
- Ensure excellent customer service by greeting visitors and addressing inquiries professionally.
- Manage front desk operations, including reception, appointments, and visitor management.
- Train, mentor, and evaluate front office staff.
- Develop work schedules and assign duties to team members.
- Handle customer complaints and resolve issues promptly and professionally.
- Coordinate communication between departments to ensure efficient workflow.
- Maintain office records, reports, and administrative documentation.
- Monitor office supplies and coordinate procurement as needed.




- Ensure compliance with company policies, procedures, and safety standards.
- Prepare daily, weekly, and monthly operational reports for management.
- Support management with administrative and operational tasks as required.

Qualifications

- Bachelor's degree in Business Administration, Hospitality Management, or a related field (preferred).
- 3–5 years of experience in front office, customer service, or administrative management.
- Previous supervisory or team leadership experience is preferred.

Required Skills

- Robust leadership and team management abilities.
- Excellent verbal and written communication skills.
- Outstanding customer service and interpersonal skills.
- Strong organizational and time management skills.
- Ability to multitask and work under pressure.
- Proficiency in Microsoft Office Suite and office management software.
- Problem-solving and conflict-resolution skills.
- Professional appearance and positive attitude.

Working Conditions

- Full-time position.
- May require weekend or holiday shifts depending on business operations.
- Office-based environment with frequent interaction with customers, clients, and staff.

Pay: ₹400,000.00 - ₹500,000.00 per year

Benefits:

- Cell phone reimbursement
- Food provided
- Internet reimbursement
- Paid sick time

Work Location: In person

📌 Front Office Manager (India)
🏢 Nature valley
📍 India