Key Accountabilities/Duties & Responsibilities:

- Responsible for the daily maintenance of room inventory status to achieve optimal levels of revenues while maintaining high levels of guest expectations.
- Attends Guest complaints and takes them to closure.
- Responsible for budgeting, forecasting, financial planning and management of the Front Office.
- Activities center on identification of strengths and weaknesses and the development of plans and strategies to ensure business development.
- Report on a regular basis to the General Manager on the performance of the Front Office against budgets, sales and profit projections
- Responsible for sales to guests through the Front Desk and any actions taken by the incumbent that can impact on volume of business.




- Ensure all Front Office quality standards are complied with and that policies and procedures are consistently applied
- Coordinate activities with other hotel departments in order to facilitate increased levels of communication and guest satisfaction.
- Responsible for the hiring, training, and direction of current department associates
- Operate the department within Tamara policies and value as they relate to the ethical codes, standards of good business practice and local laws and regulations
- Work in support of team goals and measure effectiveness by the quality of decision making at the senior level as well as through the profit and service performance at the individual unit level.

📌 Front Office Manager (India)
🏢 Tamara Leisure Experiences
📍 India