Key Responsibilities:

· Process After Market Orders (AMO), Warranty Replacement Orders, and Free of Cost (FOC) orders received from the CFT team.

· Coordinate with Planning and Dispatch teams to ensure timely material dispatch as per company procedures.

· Ensure all order-related activities comply with company policies and guidelines.

· Apply for Certificates of Origin (COO) for various countries through trade portals.

· Follow up with the Finance team to complete and approve COO documentation.

· Obtain freight quotations from forwarders and finalize logistics partners.

· Coordinate with freight forwarders from vehicle placement to final dispatch.

· Manage end-to-end export documentation and ensure materials are dispatched smoothly from the factory.





· Update EDBMS entries in the bank portal and ensure timely closure of records.

· Maintain and update Order Trackers in Plant Daily Management (DM).

· Update Internal Department Daily Management (DM) trackers regularly.

· Arrange courier dispatch of completed export documents to customers.

· Track courier shipments and ensure successful delivery.

· Handle and respond to queries from the CFT team related to AMO, Warranty, and FOC orders.

Pay: ₹25,000.00 - ₹30,000.00 per month

Advantages:

- Food provided
- Health insurance
- Life insurance
- Provident Fund
- Work from home

Work Location: In person

📌 Customer Service Coordinator (India)
🏢 Gilbarco Veeder-Root India
📍 India