Urgent opening for Telesales Cum Front Office Executive- solar company with Valuable salary, Attractive Incentives

Location: Near Nanthencode, Trivandrum

Key Roles & ResponsibilitiesFront Office Management

- Welcome and assist walk-in customers professionally.
- Handle customer inquiries and guide them to the appropriate department.
- Manage the reception area and ensure a professional office environment.
- Maintain visitor registers and appointment schedules.
- Receive and route incoming phone calls efficiently.
- Handle courier, mail, and document management.

Telecalling & Sales

- Make outbound calls to prospective customers.
- Handle inbound sales inquiries and convert them into business opportunities.
- Follow up on company-generated leads.
- Explain company products, services, offers, and promotions.
- Schedule appointments for the sales team.
- Generate and qualify sales leads.
- Maintain regular follow-ups with existing and potential customers.
- Achieve assigned daily, weekly, and monthly sales targets.

Customer Relationship Management

- Build and maintain strong customer relationships.
- Resolve customer queries and complaints promptly.
- Ensure high customer satisfaction through timely follow-ups.
- Coordinate with the service and sales teams for customer requirements.

Documentation & Reporting

- Update customer details in CRM software.
- Maintain lead database and customer records.
- Prepare daily call reports and sales reports.
- Track inquiry status and conversion reports.




- Generate management reports as required.

Coordination

- Coordinate with Sales, Service, Accounts, and Operations teams.
- Ensure smooth communication between customers and internal departments.
- Support branch administrative activities when required.

Experience

- 1–3 years of experience in Telesales, Telecalling, Customer Support, Front Office, or Reception.
- Freshers with excellent communication skills can also apply.

Required SkillsTechnical Skills

- MS Office (Word, Excel, Outlook)
- CRM Software (Zoho CRM, Bitrix, or similar)
- Data Entry & Documentation
- Basic Email Communication

Soft Skills

- Excellent communication skills (Tamil & English; Malayalam is an added advantage)
- Strong customer handling skills
- Sales and negotiation skills
- Pleasant personality and professional appearance
- Good telephone etiquette
- Multitasking ability
- Time management
- Team player with a positive attitude

For more details contact HR Manager +91-XXXXXXXXXX

Selected candidates get spot joining offer !!!

Pay: Up to ₹25,000.00 per month

Benefits:

- Cell phone reimbursement
- Commuter assistance
- Health insurance
- Internet reimbursement
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund

Application Question(s):

- Are you Local candidates- Near Nanthencode, Trivandrum ?
- Are you Imedidate Joiners ?

Experience:

- Any products Telesales : 2 years (Required)
- Front office Management/Receptionist: 2 years (Required)

Work Location: In person

📌 Telesales Executive (India)
🏢 Kondaas Automation
📍 India