Job Title: Telecaller cum Office Assistant

Company: Shipsol 360

Location: Edapally, Kochi

Job Type: Full-Time

About Us

Shipsol 360 is a growing institute specializing in Logistics & Supply Chain Management training. We provide industry-focused education designed to prepare students for successful careers in the logistics, shipping, and supply chain sectors.

Job Overview

We are seeking a proactive and organized Telecaller cum Office Assistant to support our admissions and office operations. The primary focus of this role is converting student inquiries into admissions through effective follow-ups and communication, while also assisting the management with day-to-day administrative activities.

Key Responsibilities

- Contact prospective students and respond to admission inquiries.
- Follow up on assigned leads and convert inquiries into admissions.
- Explain course details, fee structure, and admission procedures.
- Maintain accurate records of leads, calls, follow-ups, and admissions.
- Coordinate with the management regarding admissions, student appointments, and daily operational activities.
- Assist with office administration, documentation, and record management.




- Support day-to-day office operations and ensure smooth coordination between departments.
- Achieve assigned admission and lead conversion targets.

Preferred Qualifications

- Minimum 1 year of experience in telecalling, admissions counselling, customer support, or a similar role.
- Excellent communication, interpersonal, and convincing skills.
- Strong follow-up skills with a target-oriented approach.
- Good organizational and coordination abilities.
- Basic knowledge of MS Office, Google Workspace, or CRM software.
- Ability to multitask, maintain records, and work efficiently in a professional office environment.

What We Offer

- Fixed monthly salary.
- Performance-based incentives.
- Mobile phone reimbursement.
- Supportive and professional work environment.
- Growth opportunities and learning opportunities.

Work Location: Edapally, Kochi
Employment Type: Full-Time

Pay: From ₹15,000.00 per month

Perks:

- Cell phone reimbursement
- Internet reimbursement

Education:

- Bachelor's (Required)

Language:

- English (Required)

Location:

- Edapally, Kochi, Kerala (Required)

Willingness to travel:

- 100% (Required)

Work Location: In person

📌 Telecaller cum Office Assistant (India)
🏢 Shipsol 360 - Institute of Shipping & Logistics
📍 India