- Support aftermarket readiness by managing price requests and executing end‑to‑end aftermarket part setup activities with accurate inputs and strong cross‑functional coordination.
- Identify, track, and collaborate with teams to resolve project‑related issues.
- Monitor and communicate overall project status to the team on a regular basis.
- Assist in managing project risks and complete administrative tasks using quality tools to highlight risk areas.
- Document and share team learnings with relevant stakeholders for continuous improvement.
- Maintain notes, databases, trackers, and other records to support activity monitoring and communication.
Skills and Experience Required:
- Educational Qualification: Diploma or BE in Engineering (any discipline) with 3–4 years (Engineering / Service / Channel Management preferred)
- Price Request Management: Ability to create and submit accurate price requests with complete data, coordinate with cross‑functional teams, and track approvals until closure.
- Aftermarket Part Setup: Skilled in initiating and driving aftermarket part setup activities through Windchill, ensuring timely and accurate updates (including MCA processes).
- Workflow Tracking & Follow‑Up:
Strong ability to track approval workflows, identify delays, follow up with stakeholders, and escalate risks with impact and mitigation clarity.
- Documentation & Process Compliance: Maintain detailed documentation and trackers; support continuous improvement for cycle time and first‑time‑right quality.
- System Knowledge:Working knowledge of Excel, Oracle, IMS
- Ability to track part release and status in IMS, Windchill, PBS, GOMS
- Technical & Analytical Skills:Understanding of issue analysis and applying logical problem‑solving.
- Good knowledge of product structure and how items are defined for manufacturing, service, and sales.
- Behavioral Competencies:Communicates effectively with multi‑level audiences.
- Solid customer focus and ability to build customer‑centric solutions.
- Plans and aligns work to meet organizational goals.
- Manages complexity and resolves conflicts effectively.
- Demonstrates global awareness and understands implications of cross‑regional decisions.
- Shows initiative, ownership, and timely completion of tasks.
- Strong attention to detail with consistent and accurate documentation.