Job Responsibilities

* Handle inbound and outbound calls with customers and potential clients.

* Generate and qualify leads for the Sales team.

* Explain logistics and courier services to prospective customers.

* Follow up with existing and new clients regarding inquiries and service requirements.

* Schedule appointments and coordinate with the Sales team.

* Maintain accurate records of calls, leads, and customer interactions in Excel/CRM.

* Build and maintain strong customer relationships through regular follow-ups.

* Achieve daily and monthly calling targets.

Requirements

* Minimum 1 year of experience as a Telecaller or Telemarketing Executive is required.

* Experience in the Logistics/Courier industry will be an added advantage but is not mandatory.

* Excellent communication and interpersonal skills.

* Solid convincing and negotiation abilities.

* Basic knowledge of MS Excel and CRM systems.

* Target-oriented with a positive and professional attitude.

Preferred Skills

* Telecalling

* Telemarketing

* Lead Generation

* Customer Relationship Management

* Follow-up & Client Coordination

* Communication & Negotiation

* MS Excel

Pay: ₹15,000.00 - ₹18,000.00 per month

Work Location: In person

📌 Telecaller/ Lead Generation Executive (India)
🏢 Too Many Jobs
📍 India