Job Description – Assistant Technician (Royal Enfield Dealership)

Job Title

Assistant Technician

Department

Service

Reports To

Senior Technician / Floor Supervisor / Service Manager

Job Purpose

To assist technicians in carrying out periodic maintenance, repairs, inspections, and pre-delivery activities on Royal Enfield motorcycles while ensuring quality workmanship, safety, and timely service delivery in accordance with dealership and Royal Enfield standards.

Key ResponsibilitiesVehicle Service & Repair

- Assist senior technicians in routine servicing and repairs.
- Perform engine oil, oil filter, air filter, and spark plug replacement.
- Assist in brake, clutch, suspension, and chain maintenance.
- Support electrical troubleshooting and component replacement.
- Carry out washing and final inspection before vehicle delivery.

Vehicle Inspection

- Perform basic mechanical and visual inspections.
- Identify wear, damage, and service requirements.
- Inform the Senior Technician of any additional repair requirements.
- Ensure all repairs meet Royal Enfield quality standards.

Workshop Operations

- Maintain cleanliness of the work bay and workshop.
- Properly use and maintain workshop tools and equipment.
- Follow safety procedures and wear prescribed PPE.
- Dispose of waste oil and parts as per environmental guidelines.

Pre-Delivery Inspection (PDI)

- Assist in conducting Pre-Delivery Inspection (PDI) for current motorcycles.
- Check fluid levels, tyre pressure, battery, lights, controls, and fasteners.
- Ensure motorcycles are ready for customer delivery.

Documentation





- Update job card activities as instructed.
- Record parts replaced and work completed.
- Report defects or warranty-related observations to the supervisor.

Customer Support

- Explain basic maintenance practices to customers when required.
- Support technicians during vehicle handover.
- Maintain a professional and customer-friendly attitude.

Key Performance Indicators (KPIs)

- Service jobs completed per day.
- First-time repair quality.
- Productivity and efficiency.
- Rework percentage.
- Adherence to service turnaround time (TAT).
- Workshop safety compliance.
- Tool and equipment maintenance.
- Customer satisfaction support.

Qualification

- ITI / Diploma in Mechanical Engineering or Automobile Engineering.
- Royal Enfield technical certification is an added advantage.

Experience

- 0–2 years of experience in a two-wheeler workshop.
- Freshers with ITI/Diploma may also be considered.
- Experience with Royal Enfield motorcycles is preferred.

Technical Skills

- Knowledge of motorcycle servicing and maintenance.
- Understanding of engine, transmission, brakes, suspension, and electrical systems.
- Ability to use workshop tools and diagnostic equipment.
- Basic computer knowledge for DMS/job card updates.

Working Conditions

- Work in an authorized Royal Enfield dealership workshop.
- Stand for extended periods and lift motorcycle components when required.
- Follow workshop safety and quality standards at all times.

Pay: ₹12,000.00 - ₹15,000.00 per month

Benefits:

- Provident Fund

Work Location: In person

📌 Assistant Technician - Royal Enfield (India)
🏢 Mu002FS Chamundi Enfield
📍 India