- Handle the Customers/ Clients
- Manage all the back office work related to customer relationship management
- Handle post sales process i.e. preparing agreements, formalities required for registration of the agreements, generates demand letter, NOC’s required by banks, etc.
- Prepare possession letters, demand letters, parking letters, etc.
- Fix up registration dates with clients
- Create database of exiting as well as recent clients to send e-mail and cold calling about new and ongoing projects
- Handle customer grievances, Complaints
- Ensure on time recovery from customers by follow ups, meetings
- Collect all the needful documents from the client for booking/ agreement process
- Coordination with Bank regarding client’s loan process, payment schedule, etc
- Collect/ Coordinate with banker for Sanction letter, OCR’s from clients




- Coordination & Confirmation of the payments with Accounts department & generate payment receipts accordingly
- Auditing of the flats/shops before possession/handover of the said premises to the customer
- Maintaining all the documentation part properly & neatly before & after possession
- Ensure all the entries are properly done in the software as well

Job Type: Full-time

Pay: Up to ₹50,000.00 per month

Benefits:

- Cell phone reimbursement
- Health insurance
- Provident Fund

Application Question(s):

- What is your current salary?

- What is your Expected Salary?

Education:

- Bachelor's (Required)

Experience:

- CRM - Real Estate: 3 years (Required)

Work Location: In person

📌 Senior CRM Executive (India)
🏢 Windsor Shelters
📍 India