- Ensure timely, accurate and profitable delivery & pick up of shipments to/from customers as per contractual terms and conditions through effective management of Area operations
- Oversee the management of Area Operations to ensure effective operations
- Drive key performance metrics for various operations processes in the Area.
- Ensure adherence to Standard Operating Procedures and Execution Excellence in the Area (e.g. On-time delivery performance, Transit times, RTO reduction, Timely connectivity onto the network, Reduction in errors, etc.)
- Support RSP Operations and development, etc. in the area as per the organization strategy
- Support the operations capability building initiatives in the Area by facilitating the conduct of various functional training programs for operations teams.
- Ensure optimum productivity and utilization of fleet (feeder and milk runs) in the Area.
Ensure safety and security of all shipments in the Area.
📌 Senior Executive - Operations (India)
🏢 Dhl
📍 India
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