- Coordinate with Store Manager on Store day-to-day operations.
- Product and Process knowledge.
- Staffing
- - Maintain adequate staffing for operational outlets.
- Hiring of sales team for current outlets.
- Monitoring and evaluation of sales team.
- Inventory
- - Ensure that the store maintain adequate stock requirements.
- Ensure the system stock and physical stock at the store are the same.
- Process Adherence
- - Evaluate adherence to SOP of sales team
- Ensure adherence to Store etiquette and at store timing.
- Ensure compliance to all company policy
- Customer Service
- - Manage and resolve escalations effectively.
- Ensuring high level of customer satisfaction.
- Stakeholder Management
- - Manage relationships with mall team.
- Manage relationships HO team.
- Manage relationships with sales team.
- Report all mall team stakeholder engagement in Sales and Marketing App.
- Marketing
- - Manage and implement sales & marketing strategies.
- Support store managers in Sales strategy execution.
- Provide inputs for growing brand recall.
- Report all Competitor data in Market Insights. (By 5th of every month).
- Cross branding and promotion.
- Plan and execute promotional activities at outlet.
- Business Development
- - Identify pipeline of potential outlets.
- PIP
- - Management of employee in PIP
Requirements
Key Task:
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Sales
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Submission of monthly visit plan (By 5th of every month)
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Submission of Weekly field visit plan (Before Friday)
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Monitoring store cleanliness and staff grooming.
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Bill Reopen and Discount Approval.
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Inventory
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Bottle Stock Audit: Once in 2 weeks
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Package Full Stock Audit: Once in a month.
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Perfume Stock Audit: Once in 2 weeks.
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For Airport ASM : All audits Once in a month.
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Process Adherence
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Store Evaluation - Once every month for all stores.
- Training and Evaluation
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Employee Evaluation: Once every quarter for all Perfume Consultants.
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Employee Evaluation: Once every month for all Store Managers and Floating Staff.
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Employee Evaluation: For every trainee before onboarding.
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Co ordinate for Execution of trainings initiated from Training department.
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Marketing
o Identify potential marketing activities every month.
o All marketing plan needs to be reported in the Sales and Marketing app.
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Compliance
o Monitor store camera – Daily
o Monitor staff uniform – Daily
o Execution of disciplinary measures for sales team.
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Operation
o Monitoring of stock audit and store cash.
o Co-ordinate with BD team for store maintenance.
Qualification
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Preferably graduates with 5 year experience in retail sales with any B2C brands with minimum 2 years in a team handling role.
- Candidates with excellent communication skill and with passion towards sales
- Candidates must be able to communicate in multiple languages.
Benefits
PF
Overtime Allowance
Health Insurance
📌 Area sales Manager (Punjab)
🏢 Make Your Own Perfume (MYOP
📍 Punjab
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