LOCATION: IN – Pune

TYPE: Full time

WORK SHIFT: Hybrid

POSTED: July 30, 2026

ID: JR0129472

Overview

At Western Union, we’re more than a trusted name in global payments. We’re moving beyond remittances, beyond cash, and beyond the expectations of our customers.

Our talented teams enable us to transform into a digital-first company, built on the strength of our retail foundation and powered by next-generation payments. All this with the goal of helping people prosper.

Our customers inspire us to push boundaries and create services that make life easier and communities stronger. Wherever you are in the world, we’re committed to shaping the next generation of financial experiences.

Join us as we go beyond and be part of a team that’s redefining what’s possible.

Head of Talent Acquisition, India

Location: Pune, India

We are seeking an experienced Head of Talent Acquisition, India to lead and scale our talent acquisition function across India. This is a highly visible leadership role responsible for driving hiring strategy, leading a team of recruiters, and partnering with senior business leaders to deliver exceptional talent outcomes that support the organization's growth objectives.

The successful candidate will bring strong leadership experience, a proven track record of building high-performing recruitment teams, and experience operating within a large, global organization. This individual will serve as a strategic advisor to business leaders, leveraging market intelligence, workforce planning, and data-driven insights to ensure the business attracts and hires top talent across India.

Key Responsibilities

- Lead, coach, and develop a team of recruiters supporting hiring across India, including key locations such as Pune and Hyderabad.

- Build a high-performance culture focused on accountability, collaboration, continuous improvement, and exceptional stakeholder experience.





- Develop and execute the India talent acquisition strategy in alignment with business growth plans and workforce objectives.

- Partner with senior business leaders, HR, and global stakeholders to understand current and future talent needs.

- Drive workforce planning initiatives and proactively build talent pipelines for critical and hard-to-fill roles.

- Oversee end-to-end recruitment activities across all levels and functions, ensuring a consistent and high-quality hiring process.

- Act as a strategic advisor on talent market trends, competitor insights, compensation intelligence, and workforce availability across India.

- Lead hiring initiatives that support business expansion, organizational transformation, and strategic growth projects.

- Establish and monitor key recruiting metrics, ensuring hiring performance meets agreed service levels and business expectations.

- Drive operational excellence through process improvement, recruitment technology, automation, and data-led decision-making.

- Build strong relationships across local and global leadership teams, influencing talent decisions and hiring strategies.

- Manage external recruitment partners, search firms, and talent attraction channels to maximize hiring outcomes.

- Champion employer branding initiatives to strengthen the organization's position in the Indian talent market.

- Ensure compliance with employment legislation, hiring practices, and corporate policies.

- Continuously assess and enhance candidate experience, hiring manager satisfaction, and team effectiveness.

Requirements





- 10 – 15 years of in-house talent acquisition experience within a large multinational or global organization.

- 8 to 10 years of leadership experience managing talent acquisition teams and recruiting managers.

- Proven experience leading recruitment delivery and strategy across India.

- Robust track record of building, leading, and developing high-performing recruiting teams.

- Experience partnering with senior executives, business leaders, and HR stakeholders in a complex, matrixed environment.

- Demonstrated ability to influence workforce planning and talent decisions at a strategic level.

- Deep understanding of the Indian talent market, particularly across technology, corporate, and professional functions.

- Strong analytical capability with experience using recruitment metrics and market intelligence to drive decision-making.

- Excellent stakeholder management, communication, and influencing skills.

- Experience driving recruitment transformation, process improvements, and operational excellence initiatives.

- Strong knowledge of employment legislation and recruitment compliance requirements in India.

- Fluency in English required.

Preferred Qualifications

- Experience leading Talent Acquisition within a global technology, shared services, GCC, global financial services, consulting, or professional services environment.

- Experience supporting large-scale growth, site expansions, or business transformation programs.

- Exposure to executive hiring and leadership talent acquisition.

- Experience partnering with global Talent Acquisition and HR leaders

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Estimated Job Posting End Date:

08-14-2026

This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.

📌 Head of Talent Acquisition, India
🏢 Western Union
📍 India