Job Title:

Inside Sales Executive

Department:

Sales

Reports To:

Sales Manager / Senior Sales Manager

Job Summary:

The Inside Sales Executive is responsible for generating and qualifying leads, following up with potential customers, managing customer relationships, preparing quotations, and converting inquiries into sales through phone calls, emails, WhatsApp, and online platforms. The role focuses on achieving sales targets while delivering excellent customer service.

Key Responsibilities:

- Handle inbound and outbound sales calls.
- Generate and qualify new leads from various sources.
- Follow up with customers through phone, email, WhatsApp, and CRM.
- Understand customer requirements and recommend suitable products.
- Prepare and send quotations, proposals, and product information.
- Convert inquiries into confirmed orders.
- Maintain and update customer records in the CRM system.
- Coordinate with the production and dispatch teams regarding order status.
- Build and maintain long-term customer relationships.
- Resolve customer queries and provide after-sales support.
- Achieve daily, weekly, and monthly sales targets.




- Prepare daily sales reports and activity reports.
- Identify opportunities for cross-selling and upselling.
- Stay updated on product knowledge, market trends, and competitor activities.

Required Qualifications:

- Bachelor's degree in Business, Marketing, Commerce, or any relevant field.
- 0-2 years of experience in Inside Sales, Tele Sales, B2B Sales, or Customer Relationship Management.
- Freshers with excellent communication skills may also apply.

Required Skills:

- Excellent verbal and written communication.
- Solid negotiation and persuasion skills.
- Customer relationship management.
- CRM software knowledge.
- MS Office (Excel, Word, Outlook).
- Time management and multitasking.
- Problem-solving and interpersonal skills.
- Target-oriented and self-motivated.

Working Hours:

Monday to Saturday (as per company policy)

Employment Type:

Full-Time

Preferred Industry:

Manufacturing, Engineering, Industrial Machinery, B2B Sales, Export Sales, or Industrial Products.

Pay: ₹12,000.00 - ₹20,000.00 per month

Work Location: In person

📌 Senior Inside Sales Executive (India)
🏢 Eagle Engitech
📍 India