- Build and maintain trusted relationships with customers and members.
- Manage and optimize customer and member databases.
- Provide exceptional and timely customer support.
- Resolve customer and member issues with care and professionalism.
- Maintain accurate customer documentation and records.
- Generate actionable insights related to customer and member profiles.
- Identify business development opportunities through customer interactions.
- Qualify and validate leads before routing to the sales team.
- Support sales, marketing campaigns, and retail initiatives.
- Collaborate with marketing teams to create promotional materials.
- Collect and analyze customer feedback to enhance service quality.
📌 Customer Relations Officer (India)
🏢 ABC Cooking Studio Indonesia
📍 India
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