Job Description: Telemarketing Executive – ISO Certification

Job Title: Telemarketing Executive – ISO Certification

Department: Sales & Marketing

Location: ss citizen school 9th street thendral nagar pattabiram Chennai -600072

Employment Type: Full time

Gender : Male/Female

Job Summary

We are seeking a motivated and confident Telemarketing Executive to generate leads and promote ISO certification services to businesses across various industries. The ideal candidate should possess excellent communication skills, a persuasive approach, and the ability to build relationships with prospective clients.

Key Responsibilities

- Make outbound calls to prospective customers using the provided database.
- Introduce and explain ISO certification services ISO 9001, ISO 14001, ISO 45001, ISO 22000, HACCP, etc.
- Identify customer requirements and generate qualified leads.
- Schedule appointments or direct meetings with the customers.
- Follow up with interested prospects through calls, emails, and WhatsApp.
- Maintain accurate records of customer interactions in Excel.
- Handle customer inquiries professionally and provide basic information about certification processes.
- Build and maintain long-term customer relationships.

Required Qualifications

- Bachelor's degree or equivalent (preferred).




- 0–3 years of experience in telemarketing, telesales, or customer support.
- Experience in ISO certification, consultancy, B2B sales, or service sales are an added advantage.

Required Skills

- Excellent verbal communication skills.
- Strong convincing and negotiation abilities.
- Good telephone etiquette.
- Basic knowledge of Microsoft Office (Excel, Word, Outlook).
- Positive attitude and self-motivation.

Preferred Knowledge

Candidates with knowledge of the following standards will have an advantage:

- ISO 9001:2015 – Quality Management System
- ISO 14001:2015 – Environmental Management System
- ISO 45001:2018 – Occupational Health & Safety Management System
- ISO 22000 – Food Safety Management System
- HACCP
- GMP
- Other management system certifications

Desired Candidate Profile

- Excellent communication skills in English and the local language.
- Confident, energetic, and target-oriented.
- Strong interpersonal and customer relationship skills.
- Ability to work independently as well as in a team.
- Willingness to learn about ISO standards and certification processes.

Pay: ₹20,000.00 - ₹30,000.00 per month

Work Location: In person

📌 Telemarketing Executive (India)
🏢 Q Renaissance Business Consultants
📍 India