Job Description

The Application Engineer plays a critical role in bridging the gap between engineering and customer requirements. They are responsible for understanding customer needs, designing, implementing, and supporting technical solutions, primarily focused on applications within the manufacturing environment. This role requires a blend of technical expertise, problem-solving skills, and customer oriented communication abilities.

Responsibilities

- Technical Support: Provide technical support to customers during the implementation phase, troubleshoot issues, and offer solutions to ensure smooth integration and operation of applications.
- Customer Interaction: Engage with clients to gather requirements, understand challenges, and provide technical solutions tailored to Product Development Team.
- Solution Design: Collaborate with internal PDT technical teams to design and Develop, Product configurations, or integrated systems to meet customer specifications.
- Product Demonstration: Conduct demonstrations of applications or prototypes to showcase functionalities and validate performance against customer requirements.
- Testing and Validation: Conduct internal testing and Field validation of applications to ensure reliability, scalability, and compatibility with various manufacturing environments.
- Documentation: Prepare technical documentation including specifications, user manuals, and troubleshooting guides to assist customers in understanding and utilizing applications effectively.
- Training: Deliver training to sales and service teams on the new product releases to familiarize them with the functionality, operation, and maintenance of applications.
- Continuous Improvement: Stay updated with the latest technologies, industry trends, and best practices in manufacturing processes to suggest improvements and enhancements to existing applications.
- Customer Relationship Management: Build and maintain solid relationships with clients, understand their evolving needs, and provide proactive support and guidance to ensure customer satisfaction and retention.

Requirements

- Bachelor's degree in Mechanical Engineering, Industrial Engineering, or related field.
- Minimum 4 ~ 5 years Proven experience in customer satisfaction, manufacturing engineering, process optimization, and continuous improvement initiatives.




- Excellent problem-solving skills and the ability to analyze complex technical issues and provide innovative solutions.
- Strong communication skills with the ability to convey technical concepts effectively to both technical and non-technical stakeholders.
- Customer-centric approach with a passion for delivering high-quality solutions and exceeding customer expectations.

Required Skills

- Strong ability to interpret both qualitative and quantitative data
- Experience with Excel, dashboards, or analytics tools.
- Communication Skills – Hindi, English, Tamil.
- Ability to clearly present insights
- Translate customer feedback into business impact.
- Deep understanding of customer/Stake holders behavior and needs.
- Ability to think from the user’s perspective.

Training & Progression

- A career ladder system, which defines the career progression path for employees based on their skills, experience, and length of service.
- Integrated career progression framework with other processes in the organization as performance reviews, goals and OKRs, and promotion management.
- Internal Hiring – Advertising posts and promotion opportunities within the organization.
- Providing employee development that readies workers for progression, such as training, coaching, mentoring, or involvement in special projects.
- Regular Training Opportunities to develop skills at all levels.
- Mentoring and Coaching schemes that give the individual’s the attention they need.

Benefits

Remote Working

Medical Insurance

Life Insurance

Mental Well-being

Family Support and Care

Uniform

Paid Holiday

Learning Workplace

Subsidised Healthy Meals

Work-Life Balance

Annual Health Check-ups

Teamwork

Safety and Working for the Community

Open and Transparent Culture

Application Tips

Be curious

Researching our company will help you in your application and in subsequent rounds of interviews too. Find out about us and follow us on social media to know more about our company culture and values. It would be helpful for you to visit our website and know more about our products, people & processes.



This will help you decide if a career with us is right for you, and ensure that you send in your application with relevant and correct information.

Complete the application

Every job has a specific set of requirements. In order to boost your chances of being hired, please send in a complete application with all supporting documents and information that is needed by our team. It is good to be accurate, truthful, and correct in your application. We would recommend that you review your application before sending it to us, and focus on quality of content rather than quantity of information.

Referrals

Referrals and references help boost job applications. Getting someone to write a testimonial or recommendation for you can certainly strengthen your prospects. Please be sure to include all contact details of the person who is referring you to us. We may contact the person to find out more about you, so making it a qualified and honest referral will help you.

Follow the instructions

This is the biggest application tip that we can give you: read the instructions thoroughly before you send the application over to us. Following the instructions correctly & fully will ensure that your resume goes through the hiring process smoothly and gets processed by the right person at the right time. It will increase your chance of being called for an interview and getting hired.

Application Process

Resume screening

Send in your resume with all the information required. We usually take 10 working days to look over the applications and arrive at a decision – we promise to let you know either way. If your resume is cleared, you move to the next stage in the recruitment process.

Preliminary meeting

This can take place via a video call or a phone call, or even a direct meeting. This preliminary meeting gives us the chance to get to know you more and to transparent you for the next round of assessment.

Assessment round

In this round, you will go through a technical or a functional assessment depending on the role that you have applied for. There is also a DiSC assessment round for candidates who apply to us for key roles.

Final interview

If you have made it this far then you get to meet the team leaders or top management of our company – depending on the job that you have applied for. The final interview helps us understand you even more before we hire you for the job.

📌 Senior Engineer – Application (India)
🏢 Texmo Industries
📍 India