Customer Relationship Executive (India)

Customer Relationship Executive (India)

03 Aug
|
The Art of Living HR
|
India

03 Aug

The Art of Living HR

India

Work Mode: Hybrid

Location: Bangalore

Job Summary:

We are looking for a energetic and customer-focused Sales Executive with an architectural background to promote our products and solutions to architects, interior designers, builders, contractors, and individual customers. The ideal candidate should possess strong sales, relationship-building, and communication skills while understanding architectural drawings, materials, and design concepts.

Key Responsibilities:

Sales & Business Development

- Generate new business opportunities through architects, builders, contractors, and developers.
- Identify prospective clients and convert inquiries into successful sales.
- Conduct client meetings, site visits, and product presentations.
- Achieve monthly and quarterly sales targets.
- Develop and maintain long-term customer relationships.

Customer Relationship Management

- Understand customer requirements and recommend suitable products and solutions.
- Provide excellent pre-sales and post-sales support.
- Handle customer inquiries, quotations, negotiations, and follow-ups.
- Ensure high levels of customer satisfaction and repeat business.

Technical Consultation

- Interpret architectural drawings and project requirements.
- Coordinate with architects and designers regarding product specifications.
- Assist clients in selecting products that meet design and functional requirements.
- Support the technical team during project execution when required.

Market Development





- Build strong relationships with architecture firms, interior designers, and construction companies.
- Monitor market trends and competitor activities.
- Participate in exhibitions, trade shows, and promotional events.
- Identify opportunities for business expansion.

Reporting & Coordination

- Maintain accurate customer records using CRM systems.
- Prepare sales reports, forecasts, and pipeline updates.
- Coordinate with design, production, and operations teams to ensure timely project execution.
- Track order status and ensure smooth delivery.

Required Skills:

- Strong sales and customer relationship management skills.
- Good understanding of architectural drawings and design concepts.
- Excellent communication and presentation abilities.
- Negotiation and closing skills.
- Client relationship management.
- Basic knowledge of construction materials and architectural products.
- Proficiency in MS Office and CRM software.
- Strong problem-solving and organizational skills.

Key Qualifications:

- Diploma or Bachelor's Degree in Architecture (B.Arch/Diploma in Architecture).
- 1–4 years of experience in sales, business development, or customer relationship management.
- Experience in architectural products, building materials, interiors, or construction-related industries is preferred.
- Willingness to travel for client meetings and site visits.

Pay: ₹9,669.58 - ₹31,697.02 per month

Work Location: In person

📌 Customer Relationship Executive (India)
🏢 The Art of Living HR
📍 India

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