Restaurant Operations Manager (India)

Restaurant Operations Manager (India)

03 Aug
|
Royal Sports & Fitness
|
India

03 Aug

Royal Sports & Fitness

India

Key Responsibilities

Sales Support:

- Assist the sales team with administrative tasks such as:

o Order generation

o POSM (Point of Sale Materials) allocation

o SFA (Sales Force Automation) tool implementation

- Coordinate sales meetings, events, and training sessions.
- Support the preparation of sales materials and resources to ensure sales representatives are fully

equipped.

- Serve as the primary point of contact for the sales team concerning the DMS (Distributor

Management System) Application and its rollout.

DMS Application Rollout:

- Assist the sales team with pre-rollout planning of DMS and handheld devices.
- Coordinate with the sales team for DMS application deployment in their respective areas.
- Ensure the software installation and provide necessary training to stakeholders based on Distributor

Site Readiness.

- Customize DMS based on business requirements and offer solutions to any technical issues.
- Ensure full adherence to the DMS system and implement trade and discount schemes within the

system.

Data Management & Reporting:

- Manage and maintain accurate sales data.
- Generate regular sales reports and dashboards to track performance metrics, including sales

targets, conversion rates, and revenue generation.

- Analyze sales data to identify trends, opportunities for growth, and areas for improvement.

Order Processing & Coordination:

- Coordinate order processing, ensuring all orders are logged, tracked, and delivered on time.
- Collaborate with internal teams (logistics, finance) to resolve order discrepancies and ensure

smooth fulfillment.

- Assist in managing sales forecasts and track actual versus forecasted sales performance.

Sales Process Optimization:





- Identify and recommend improvements to sales processes and workflows to enhance efficiency.
- Collaborate with sales and other teams to implement best practices for lead management, CRM

usage, and other sales-related processes.

- Assist in the management and improvement of the CRM system, ensuring correct and up-to-date

data entry.

Cross-Departmental Coordination:

- Liaise between sales, marketing, finance, and operations teams to ensure alignment and execution

of sales initiatives.

- Support marketing in the execution of promotional campaigns and sales materials.
- Coordinate with finance teams for timely invoicing, payment tracking, and credit approvals.

Qualifications:

- Education: Bachelor’s degree in Business Administration, Sales, Marketing, or a related field.
- Experience: Several years of experience in sales operations, sales coordination, or administrative

roles in a sales workplace.

- Skills:

o Strong knowledge of CRM systems (e.g., Salesforce, HubSpot) and MS Office Suite

(Excel, PowerPoint, Word).

o Exceptional organizational and time-management skills.

o Strong analytical and problem-solving abilities with attention to detail.

o Excellent communication and interpersonal skills.

o Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.

Desired Skills:

- Experience with sales forecasting and reporting tools.
- Knowledge of sales process optimization and CRM best practices.
- Ability to work collaboratively across departments and teams.
- Understanding of sales methodologies and strategies.

Pay: ₹1,000,000.00 - ₹2,000,000.00 per year

Benefits:

- Cell phone reimbursement
- Flexible schedule
- Health insurance
- Life insurance
- Provident Fund

Work Location: In person

📌 Restaurant Operations Manager (India)
🏢 Royal Sports & Fitness
📍 India

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